Bliss Boutique & Bridal — Attraction in Slidell

Bliss Boutique. We’re do I even start with the situation we had. If you want to be stressed out for your wedding day this is the company for you. Bad business all over. Robin has zero communication with her clients. We decided to rent tuxedo’s from bliss and robin told us the date to come in. Then Mardi Gras came and she decided she was now going to not be there so we had to reschedule our fittings. We couldn’t get a straight answer on when the tuxedo would even be in after the order was placed. When the tuxedos finally make it in(4 days before the wedding) my father in law tuxedo is completely wrong size. My mother in law called the next day to get the situation corrected and was told robin was on vacation so she needed my father in laws measurements over the phone even though she previously measured him. After finally coming to a solution she said the corrected tux would be in the day before the wedding. My father in law ended up buying a suit from a different business because at this point we had no faith in her to be it correct. My wife ordered her dress through bliss too. When the dress was ordered she was told the dress would come with sleeves and she specified she wanted the sleeves even if it was extra. When the dress finally came in there were no sleeves and when she asked robin told her it doesn’t come with sleeves and she didn’t order them because it wasn’t in her notes. At that point they couldn’t be ordered because they wouldn’t come in on time for the wedding. She did nothing to correct the situation or even attempt to. The nightmare didn’t end there. My wife ordered and paid in full for a veil that Robin never ordered. Weeks later when asked where the veil was robin stated she had no documentation that it was supposed to be ordered. Needless to say this was such a bad business experience. I’ve never been so stressed out in my life. Between the lack of communication, or just the fact she just didn’t care. I will never recommend this place to anyone such a...

Not a good experience. Wedding dress: I used her seamstress because she assured us she was great. Paid more for the alterations than the dress and it was 3 inches too long after 3 dress fittings. Each time i told her it was too long and each time she said it would be fixed at the next fitting. At the third fitting she said when i fluff it, itll be perfect. I fluffed for hours and sure enough it was way too long Yes, I wore my wedding shoes to every fitting. She even told me she cut longer than her measurements because she was worried itd be too short. A professional wedding dress seamstress should be able to trust her own measurements. And if the bride says its too long...then its too long. I think she just didnt feel like taking it apart again because she was busy with her other job (she tried to push my last appointment back). It was too late to take it elsewhere to fix it. I stepped on my dress the entire wedding, others stepped on it so the bustle ripped. It is all bunched up in my wedding photos instead of laying nicely. The best part is that she "guarantees all of her work."

I did a better job steaming my dress myself than Robin did with her commercial steamer. She also got several spots on it when steaming. She assured us she'd have the dress dry cleaned and i know that didnt happen because all the same marks it had before were on it when i picked it up. I am extremely disappointed.

Tuxes were expensive and most did not fit. The groom didn't have a tux until the day before the wedding. They were running late and instead of communicating this, she sent a message that they were ready for pickup so people showed up, and their tuxes weren't even...

I strongly advise against this place. We scheduled a Sunday appointment for my daughter's wedding on August 11th at 10 AM, two months in advance (on July 9th), and even received a text confirmation the day before. All of the attendees—close relatives, godmothers, cousins, the maid of honor, and myself—flew or drove in from out of state specifically for this appointment. We arrived 10 minutes early and waited until 30 minutes past the appointment time, but no one showed up. There was no way to contact them, and we received no communication from them. We even tried reaching out through social media and contacted the owner, Robin Dutruch, but still haven’t heard anything back.

This is an absolute disgrace and a terrible way to run a business. Their policy states that no-shows lose their deposit, but what happens when they’re the ones who no-show? Fortunately, by the grace of God, I was able to contact the owner of Ashley Renee Bridal in Livingston, LA, last minute on a Sunday. They were incredibly compassionate about our situation and opened their shop to accommodate our party. I highly recommend avoiding Bliss Bridal; they clearly don’t value their customers and don’t deserve...