GameStop — Attraction in South Bend

GameStop is a dying business that will likely not be around much longer. After not coming here for about 5 years, I come in here to see what games they have. The first thing I noticed was how bland the store was. There used to be signs and posters up everywhere and the place was packed with people, it was very lively with activity and things. Not anymore. The cashier was very nice and helpful but he looked like he had spent the whole time napping before I walked in. I'd believe it with how empty it was. I went in at around 1pm and there was absolutely nobody in here and it was so silent it was creepy. I looked around for about half an hour and left with a few games and not a single other customer ever came in the door. I was shocked to find they have next to nothing for games now. No PS2 games, no Xbox games, no Wii or Wii-U games...nothing. All they have is a tiny amount of PS3/360 games, and then PS4, PS5, One, and Switch. Mostly every game in the store was over $15-$20 on average while the rest were $45-$70. Also all the game discounts you used to get with being a pro member - gone as well. There's absolutely no point coming here anymore. I went over to Target and found a bunch of games I was looking for ON CLEARANCE for cheaper...

Super small store, not too much of a variety compared to other stores in the area. I didn't know that the workers could buy stuff while on the clock... one of the girls working went over to the POP collectibles and grabbed a POP that my husband had been looking for and told her coworker to please hold it while she went to the restroom. Once she came back out, she paid for the item and then that item sat behind the counter. So, we were shocked A that GameStop allows buying on the clock (seeing my husband and I have A LOT of experience in the retail side of things) and knowing that most places don't allow buying anything while on the clock and that you are to do it when you are off the clock (i.e. lunch or before/after work). Not to mention leaving it behind the counter with no receipt attached to it afterwards, having your customers still see that it's sitting back there can lead to them asking if it's for sale with then the worker having to explain that it's the other workers. So be cautious of things you see behind the counter, because they may already have been bought and didn't get put away with their items in the back. I do feel the quality of GameStop had drastically changed from when we...

AMAZING customer service. I returned a PS4 controller because I was unhappy with its quality( I got it with the system, and the rubber was coming off the left stick). The manager, (I think, named Dan),hand to God, pulls a new one off the shelf and starts opening it up. I'm a bit confused, so I ask, "Wait, is that a new one?" He says, "Yep, I'm gonna give you a new one for the trouble." I don't think I've ever gotten such great customer service anywhere of this quality. I think I have a new...