The most important reason for the score that I selected was the way that I was treated by a store associate today. I am extremely satisfied beyond satisfied with the help that I received today. I did not know the employee's name but it was a female who was working in the cosmetics department at around 4:30ish. She was super nice and patient. I asked her if it was possible to try on a foundation before I made a purchase and she was totally for it! She helped me find the right shade for my skin tone and told me that I could always return it before 90 days. I ended up purchasing a Milani 2 in 1 foundation and even though she said that she wasn't sure if the foundation was good, she did say that the brand was a good one. She also answered every single question that I had about makeup and she was super knowledgeable, more knowledgeable than any ULTA associate. She dedicated her time to me and helped me find what I was looking for. I am super happy and will be returning to Target on Ireland Road for all of my cosmetics needs, I simply love Target and enjoy coming here on a regular basis. Thank you for employing such a wonderful staff member! Not only is it convenient to have a Target in South Bend, but it is also convenient to have knowledgeable store associates that can help you with all of your basic...
Read moreWe were at this Target yesterday and spent over $200 in items for our daughter who was moving back to her college dorm.
When we got back to the dorm we realized we had inadvertently left one of our purchased bags at the self-checkout lane.
We tried over and over to call Guest Services, but no one was answering....so we drove back to the store to see if any honest person had turned in our bag.
When we spoke to the agent at Guest Services we were told that since no one had turned in the bag we could re-gather our items and would not be required to re-purchase these items.
Wow!! That is an AMAZING policy and we were ever so thankful for this.
(As it turns out, we were able to find our bag at the self-checkout lane. An honest person had indeed turned it in there, so the attendant had our purchased bag.)
Thank you, Target, for this amazing policy of permitting us to re-gather our items and not having to re-purchase! It saved us a lot of anxiety!
And thank you, Honest South Bend Shopper, for turning in our purchased...
Read moreI love Target in general, just not this location. Returned an item I ordered online around Christmas time, with receipt & everything, but she would not let me return to my original tender. I didn’t even have it for a week. Normally when I make a return, I was ALWAYS told, “the money will be refunded to your target RED card”. Never had an issue until it came down to my last return. Manager only gave me the option to refund on a gift card. But I had the original tender & receipt. So I was forced to return $300 on a gift card, basically forcing me to use that $$$ there only. This was originally a gift but had to return due to it not working properly. We didn’t want to make an exchange either because the product we wanted instead, Target does not offer it. At the end, what she did couldn’t be reversed or voided. Like I said I love Target but the manager really...
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