I had an incredibly disappointing experience at this turtle rescue. The staff member I interacted with was not only unhelpful but downright rude. Instead of being welcoming and informative the female staff member yelled at me very abrasively in front of my children and a group of people when I put my hand on the upper rim of the tank. Instead of simply saying “Miss, please stay away and off the tank” she threatened to kick me out in front of my children. She then continued to yell at me that there are signs posted everywhere. I did not see any signs posted at first. I did look around after being yelled at and saw some red pained warnings on the rim on a couple of tanks. I was simply just trying to peek in the tank as my husband was tall enough to see in. It was a simple mistake on my end and I didn’t need to be scolded as if I had caused damage or was doing it on purpose. It was clear they didn’t care about the visitors. The atmosphere felt cold and unprofessional, which completely soured my visit. I understand that rescues can be stressful, but kindness and respect should always be a priority for paying guests, and unfortunately, that was completely lacking here. I would have donated generously too but this staff member changed my mind. I won’t be returning or recommending this place to anyone.