Lotus Nails & Lash — Attraction in Southington

My favorite girl did a great job on my nails. I appreciate her timing through the day process while she was doing her business at a time frame. I love her as my favorite person when I need help or just chatting with her to make her day happy with smile on both of our faces. When I get my nails done, I ask her opinion which one is better French Manicure or Gel X that last longer? I go either way. Plus, she is so amazing on talent of arts design I like and go with it. She is so nice and kind. She is like my best friend but nail salon lady I adore her very much. The place is nice, comfortable, cozy and calming. I feel like I’m at the beach vibe but I’m not. Anyway, when I go get my nails redone I’m always there to make her feel happy and friendly when it’s my bad day or happy day. If I had a recommendation it would be her she’s amazing of what she does in life and that’s why I pick her. She is quick and she knows what style you would like. In my heart it makes my chest filled up with happy joy when I see different faces especially I recognize half of the people there as my family as one of my own I love and appreciate with. I’m gonna come again whenever she’s free or make appointments ahead of time. I appreciate her timing as my sister to me and...

Let me just start by saying that I have been to several nail salons over the years. While many do a great fill and provide a relaxing pedicure, good customer service is hard to find. But, Holly and her staff are the exception. They leave me in awe every time I visit.

To start, the salon is beautiful. Clean, aesthetically pleasing, and high end. The atmosphere is calming and all of the technicians are focused on their clients, not on gossip and ringing phone lines.

Holly knows how to run a business. Her focus is on creating relationships with her clients—doing whatever her and her staff can to creative a fun and positive experience. Holly exudes passion for her craft and you can tell how grateful she is to her customers and to be a part of the community.

Prices are reasonable, it’s easy to book an appointment, and everyone at the salon really makes sure that you’re leaving proud of how your nails look. Regardless of who does your nails, Holly herself, always makes sure that you know she’s accessible to you.

From finding the perfect color to crafting the perfect shape, you really can’t beat what Lotus Nail and Spa...

Factoring in wait time and quality being dependent on the technician, the overall experience averaged 3 stars.

Made 2 appointments (me & my mother) for gel mani-pedi via facebook messenger a few days in advance, however this is more of a walk-in establishment. This particular day was understaffed - had to wait 30 min between manicure and pedicure as no one was available.

My manicurist and pedicurist were fine, due to a long wait. My mother’s manicurist Holly was friendly, but seemed confused when asked to make the square cuts less uneven. She used the dremel to reshape and was defensive, then jumped to another customer before finishing up with the final clean, lotion, and cuticle oil. When asked if she would finish up, she insisted someone else would when available. That experience wasn’t great, however her pedicure with...