Kevin, the store manager, and Bob made my mattress buying experience exceptionally satisfying. They both were knowledgeable, straightforward, and pleasant to talk to. I tried CT Mattress in Southington earlier, and the woman there was not very nice or accommodating. I was satisfied with my purchase of a tempurpedic breeze for $1,300 at Mattress Firm. As I was waiting for the paper work to be filled out, I decided to check out the tempurpedic grand bed. I knew I could not afford $7500 dollars, but I wanted to see how the upper class slept. It was heaven on earth! Kevin made me an offer I could not refuse, and now I am the proud owner of a posturpedic grand cloud bed for alittle bit more than I was going to pay for the breeze. I felt as if the deal was too good to be true. It was true, and he even threw in two grand pillows and many other extras. Alittle small talk and being nice goes along way. CT Mattress needs to learn from these two gentleman. People need to feel as if they are getting a deal. Its ok to ask the salesperson to throw in a free pillow or mattress pad. Haggle alittle bit. CT Mattress does not believe in that philosophy. They are like Carmax. No haggling. Mattress Firm Southington... thanks for making my mattress buying experience one to remember. I highly...
Read moreMy boyfriend and I went into Mattress Firm today after several days of online price comparing and review reading. We weren't sure what we wanted, and only had an idea of our price range. We were greeted upon our arrival by Alban, who turned out to be one of the coolest, most helpful salesmen either of us have ever met! Alban listened to our needs (my low back pain, both of our concerns about how thin our current mattress is, etc) and directed us to a style of mattress that worked for both of us. We tried various types and agreed on a Serta iComfort. Alban helped us with all the financials and kept us chatting - the three of us had tons in common, making it an even more fun and personable experience. We're super excited for our new bed, but the part we couldn't stop talking about afterward was how fantastic Alban was! Looking through all the past reviews, I can tell it's not a fluke. We were lucky to have such an awesome associate and experience at Mattress Firm. Thank...
Read moreMattress Firm is a great place to shop for a bed they customize what’s good for you and your needs for example if you have back or knee problems they help you find the right mattress to comfort you they take the time to take care of you I definitely give this store 5 stars plus and above and beyond they also find you the best price which was my situation worked out great!!!Jocelyne is the name of the girl that helped me make the purchase of my new bed she is very friendly and caring I feel like I made a new friend Thanks Mattress Firm for all you do yours Truly Paula 🤗. 4-12-24 I visited mattress firm again today looking for a good pillow because I’ve had a sore neck and once again, Jocelyn helped me told me what to look for and they had just what I needed went to place my order and she was able to give it to me for free she was able to print a free coupon for me for the pillow for being a returning customer. Thanks again I didn’t expect it. It was a nice surprise. It...
Read more