
Where to begin… my wife and I had our 7 year old son in the boys class, the young female coach could not keep them engaged or there attention, they did the same routine over every class and there was no structure to the boys program we tried to wait it out because when we first enrolled him they had a decent coach as time went on it got more and more disorganized by the week after we finally expressed our disappointment and let them know we were most likely going to find another gym that was more structured for our son the owner asked us to give them another try we went one last time, when the same situation occurred we had made our mind up about finding a new gym we met with the owner again she offered to refund us for missed classes, we waited 10 business day for the refund no refund we reached out to inquire about the situation and were told they would look into it after a few more days of no answer or call back my wife tried reaching out and has been blown off by the owner, also there are shirtless teenagers males participating in front of young girls during the practices witch I found to be classless in my opinion shows how structured the place is if your ok with that it’s your choice but I would do a bit of research and find a professional place to take...
Read moreI can’t give 5 stars and here is why. We moved here from TN last year. My daughter has been doing gymnastics since she was 18 month old ( started with mommy and me and from then on) we did two classes a week. She was 4 at the time when we moved. Before we left TN she got invited to join pre-team. So after moving to TX we tried different places and settled on SGA. They told me they can’t get her on their pre-team because she wasn’t meeting whatever their requirements ( which is fine) for her level they have some kind of advanced girl class once a week and she’ll work up to pre-team level this way. So over the course of almost a year she hasn’t move anywhere. Non of her skills improved. And let me tell you I know this girl CAN TRAIN, she loves challenges and she works and tries HARD! Pulled her out. And very disappointed. She loved her teacher though. My son also attended SGA ( he is 7) he did boys gymnastics and quickly moved up a level with their program. But since my daughter not going to be going there I pulled my son out too. We have other activities and their schedule at SGA is not flexible at all. I can’t say I would recommend SGA. There are better places where your daughter can advance at gymnastics. Still regretting not going...
Read moreI am deeply disappointed with the unfair business practices at Southlake Gymnastics. When my wife called on Thursday, we were informed that the registration fee was $30, and we scheduled a free trial for our child on Saturday based on that information. After the trial, when we went to register, we were unexpectedly charged $60 instead. When my wife called to inquire, we were told that the price had increased two days ago. This should have been communicated to us when we scheduled the trial, not after the fact.
This isn’t just about the extra $30—it’s about trust and transparency. As a parent, I need to have confidence in the people I entrust with my child’s care and development. If there are hidden fees or changes in costs without prior notice, it raises serious concerns about the integrity of the business. This experience has eroded my trust in Southlake Gymnastics, and I hope they take steps to improve their communication and commitment to doing the...
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