Michelle Boomer at the Cell Phone Doctor location in Surfside (inside Jerri Bob's) is FANTASTIC. Yeah, I ended up not having a big or expensive problem, but that's not the point. The point is: When I called in the morning, panicked at having an inoperable phone, she was exceptionally helpful, well informed, efficient, and kind. She provided me with prompt, on-target guidance; she called back when she said she would (VERY rare these days); and she followed through immediately on ordering the part I needed. When servicing my phone in person, she was equal parts professional and friendly, clearly completely knowledgeable in her field. With superior customer service and expertise like Michelle's, I've found my "doctor" for all future...
Read moreWe were in the area on vacation and my husband’s cellphone wasn’t charging. We tried to clean the port but it still wasn’t charging. On our way to dinner at Murrells inlet for dinner we decided to stop at the cell phone doctors at 30 mins before they closed. Bill was so nice and he had it cleaned and fixed in minutes. It was so quick he said no charge just take my card. What a nice man. My husband was so relieved to have his phone fixed. Thank you Bill. If anyone needs a cell phone doctor go see...
Read moreWhen my cell phone started getting hot, I figured it probably needed a battery. I’d heard good things about Bill at The Cell Phone Doctor. He asked me to give him half an hour to do the work. I went down the street for a cup of coffee and he had it all fixed for me when I returned.
I love supporting independent small businessmen like Bill. It’s obvious he cares about his clients, is committed to excellence in customer service and vested in the success of...
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