March update: went to the Friday night all you can eat fish or shrimp special. Unfortunately they were out of fish by 6pm but the place was packed by 5:30 so im not surprised. I had the shrimp and it was excellent. The Mrs. had the mushroom burger and it was BIG and she liked it. Go now because when the tourists arrive, we'll need to get there Thursday to get a table by Friday. April update: Brought friends and they enjoyed dinner as much as we did. Excellent fish and shrimp special, tasty chicken sandwich and very good prime rib. The service was even better! My promised shrimp were included without any hassle or argument. A business that stands by their work is the sign of quality. I'm even more impressed with Surfside Charlie's. We've heard good things about Surfside Charlies since they opened, especially their Friday night prime rib special, but Thursday night was our first time as a belated Valentines Day dinner. It was busier than I expected and after we sat down on our padded bench seats (hooray), our first night server came by. She was very sweet and very busy with a long table. The alcohol and food prices were very fair. The Fish sandwich was fantastic, one of the best we've had in all of our years here. My wife put their delicious Cole slaw on it and liked it even better. The cucumber slaw was tasty, but the highlight almost was the Shrimp special. Lots of deep fried shrimp and French fries! Unfortunately the shrimp was overcooked, not so much as to make it inedible but enough to take away the flavor of the batter. At a snooty restaurant I would have sent it back but the shrimp was still enjoyable. Better yet, when Chef Joe came by he agreed with the assessment and promised me he'd make things right next time we're in with a few shrimp done right. I'm already looking...
Read moreWe waited 40 min for fried fish on the "All you can eat" Friday night. We have been here three times before and enjoyed it. They served frozen triangle fish pieces, which we sent back and then thin over cooked pieces of fish full of grease. One piece they cut in half after cooking and placed each half on our plates along with other fish. We were also told we could not have the fish grilled or blackened as advertised. It was not the same as the week before. We were told to get there early to get the good fish next time. Shouldn't it all be "good" fish leaving the kitchen. All 3 times dining here, service was very slow which was blamed on the kitchen being overwhelmed. The staff is so nice, we didn't mind the wait. But, we did mind being served triangle shaped frozen fish and then over cooked thin fish. We would have rather been told honestly that they ran out of fish and to choose something else off the menu. After sending back our fish twice and 50 min later, the staff did offer to serve us something else off the menu. Instead we left and went to another restaurant. Advice to owner: Be honest with your customers and don't try to push off bad food when you run out of the "good" fish or any other dish. We would have much rather changed our order and ordered a hamburger than go through the aggravation and wait we encountered. Your staff is great and your food is usually great. We will be back, but not on...
Read moreWell, I really wanted to like this place since several of my neighbors have raved about it. Unfortunately our visit on Wednesday was 'meh.' Service was terribly slow. We arrived well before dinner hour (4:00) so there was no reason for why we couldn't get service in a timely manner. Come to find out 1 waitress was doing the work of 3. She was hostess, dining room waitress and patio waitress. Why?? As for the food, I had the meatball dish which was flavorless. Pretzel was tough and chewy. My friend said her burger was good, so there's that, although she asked for it medium and it came out well done. Nevertheless she did say it was good. We were overcharged for the drink special (vodka, grape and ginger ale can't recall the name of it) The menu on the table says it's $4. The hand menu we were given says it's $4. We were charged $5 for each of them. When I pointed it out to the waitress, she says, 'well the price changed and they haven't updated the menu's.' Well, that sounds like your problem, not mine! She adjusted the tab, but just the whole attitude was stinky after such lousy service and food. Then she doesn't even return with my change! I guess they just ASSUME that they get to keep your change as their tip?? There are much better places to eat in Myrtle. I can't recommend this...
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