I was very nervous the first time that I visited Taylor Exchange. I had never been in a pawn shop before. Paul put me right at ease. I had jewelry that I no longer wore and Paul went through it with me and gave me an excellent pay out. I have been back twice since. I worked again with Paul the second time and with Rich the third time. I was in a very difficult place when I worked with Rich. I had been diagnosed with a medical problem and was trying to pay off hospital and doctor bills. My money was so tight that I had not been able to buy groceries for a month and a half. Rich went out of his way to give me the most that he possibly could for the jewelry that I had. He was very kind and understanding and helped me out of a very difficult situation. I don't think that he will ever realize how much his help meant to me. I will be forever grateful. On top of that Rich and Paul are very knowledgeable about the value of your jewelry and as they process it they explain why some pieces are more valuable than others and which items would be most likely to be resold. I agree with all of the other 5 star reviews. I highly recommend Taylor Exchange and they will have me as a customer for life!!! The rest of the staff are also very welcoming. It's just a very pleasant place to visit and do business. On a side note, Paul gets very agitated when jewelry stores charge exorbitant amounts to change a watch battery. He will put a new battery...
Read moreI recently had the pleasure of visiting Taylor exchange, and I must say, it was an exceptional experience from start to finish. I brought in several items to sell, and they offered me the highest amount compared to other places I have checked out. Their professionalism was evident throughout the entire process. The team at Taylor exchange has great attitude and made me feel welcome right away. They were not only friendly, but also very knowledgeable, answering all my questions with patience and expertise. I was particularly impressed with their customer service. Every staff member I interacted with went above and beyond to ensure I had a positive experience. If you’re looking for a reliable and trustworthy place to sell your items, I highly recommend Taylor exchange. Their fair pricing, professional approach, and outstanding customer service truly set them apart. I will definitely be returning...
Read moreI took my wedding rings in bc they had gotten cut off my the fire department. They broke so bad I didn't think anyone could fix them 😔 I took them all over noone could do anything. So I tried Taylor Exchange thinking one more stop hoping and praying they could help. They saved the unsavable! He took the time and put so much tlc into it! I never thought I'd have it on my finger again and if I did it wouldn't be they same. I was so wrong and it is so gorgeous. My heart is singing and full of joy. When I came in I was almost in tears and I left almost crying with joy! I will recommend them to everyone!! They are such blessing. My ring is back with me and I'm on cloud 9! You guys...
Read more