Many people shop at thrift stores because they will not or can not pay retail prices. You would think that all people would be made to feel comfortable at Chicken Alley considering how they boast their community service. I was happy to find 5 lovely wine glasses priced $4 each on my last visit. I took them to the counter so I could continue to shop around. When I returned to pay, another customer (let’s call her Karen) told an employee that the glasses were worth more than they were marked. A employee took the glasses from me and they were held hostage in the back while a group of employees had a LENTGHY conversation, leaving me standing there. When the manager returned, I was told the if I wanted them, I had to pay $50 each! They had no issue with humiliating me loudly in front of other customers. When I suggested that they honored the price marked by their staff, I was presented with “Where does it say that?” And “this is a charity”, as well as, “We need volunteers, if you think you know better!”. I guess they lost sight that the “community” that they SERVE works for an income. Everyone doesn’t have the PRIVILEGE to volunteer or to be over charged in the name on charity. They never have been listed on their website like I was told they would be. Maybe someone will be toasting to MVCS with them tonight. I would skip this out of touch “charity” on your next trip to...
   Read moreStaff was awful and extremely rude - yelled at us from the register to the door about wearing masks - staff outside greeted us warmly with no indication we needed to wear one until we were rudely yelled at from across the store. There is a way to go about asking people to wear a mask after the mask mandate is lifted and CDC recommendations have changed - not one other business on the Vineyard has required them since we’ve been here for the past 6 days. We weren't even offered a mask to wear - had to ask twice to be provided one and then they made my 16 year old PAY FOR THE MASK !!! Imagine. I get it if businesses want customers to mask even if we are all FULLY VACCINATED but there’s a way to go about treating other people in this climate and that’s not it. Would never go back and 1000% wouldn’t spend a penny there. It’s really too bad people think it’s ok to treat other...
   Read moreGreat, as always, to get to Chicken Alley - twice! - during a visit with family on the Vineyard last week. Bruce and staff very friendly and helpful. My primary interest is books. While the book section has been reduced in size over the years, I appreciate that you still do make some room for books. I came away with 40 or so. I do have one complaint: the color-marker prices on the spines. UGH! I've spoken to staff about this in the past, but here I'm going public. Use pencil! Put the price inside. Or use a no-tear sticker, as you did for many years. STOP WITH THE COLOR...
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