Gage Bowl — Attraction in Topeka

Came here with a rather large group. The service was fine getting lanes and shoes, but when it came to food, there was a different story.

FIRSTLY, whoever was working the food area was not concerned with getting anything done in any sort of reasonable time. One member of our group waited an HOUR to get ONE Burger and fries (we had an entire game played with 5 people done and had gotten a few frames into the next). It also took upwards of an hour and 15 minutes for them to make a single 16-inch cheese pizza, and it was TERRIBLE, but I will delve into that later in this review. When some members of our group went to the counter, she even ignored them until they confronted her.

Secondly, the entire back half of the building smelt like sewage, almost as if one of the bathrooms were overflowing or the septic tank was way overfilled.

Lastly, the food. More specifically, the pizza that we ordered. Like I mentioned previously, it took almost an hour 30 minutes to get down with a single 16-inch cheese pizza, and there was SO much wrong with it. To best describe what we were served, I'm going to quote everyone's favorite Brit, Gordon Ramesy; "ITS BLODDY RAW!!" Yes, our pizza was RAW when it was served to us. There was also enough grease to run a diesel truck for a year, which is odd because there was hardly any cheese on the thing. The only part of the pizza that was actually cooked was the crust, and it was BURNT.

I believe that if service was improved here, it would be an amazing place. The bowling is very fun, and I do plan to come back, but I will not be ordering...

While lanes and senior patrons of the alley were pleasant and the facility was clean we had a very frustrating experience. Brought a summer camp here and got lots of rudeness from one of the staff members. When asked for assistance with bumpers for some of the kids she got all huffy and told me "I CAN but I'll have to go down there and do it". Any time we had a stuck ball and the kids pressed the assistance button for help she immediately answered, then hung up without attempting to assist with the issue. One of our staff members ended up having to go out to retrieve the balls herself. The staff member came down and started chewing our staff out. The staff member was walking in the gutter away from the lane and TRYING to alleviate whatever stress this lady was going through. It saddens me that this staff member must be going through a LOT to treat people this way I wish her well and hope that whatever has her so flustered is able to be addressed in the near future as I remember going to Gage Bowl many...

They gave us coupons in November when we had a birthday party there. When we came back they told us that they dont honor those coupons anymore as they changed management. Then once we got to our lane, it had constant problems. They completely shut the lane down when we only had 3 more people to bowl in the 10th frame. When I went up to ask about it, they said they gave us one game and it wasnt timed. Then they tried to tell me that I added another person and that's why it shut down. I told them no, we had only 5 people and didn't add anymore. He ended up opening it back up so the last 3 people could bowl. Then after the arcade, the ticket machine wasnt working properly. And when we got up to collect prizes for my children, the guy asked his boss when I'm done with them can I leave? I was supposed to leave at 4. My family and i have been here numerous times but this time was absolutely awful. Poor customer service and machines not working made me feel like this was a...