Royalty Lash Bar — Attraction in Town of Huntington

This establishment should be renamed, No Royalty treatment at this lash bar. Unprofessional employees and poor customer service Ladies be careful with this place as a customer or student Their appointments require that services are paid in advance to book appointments, my daughter bought a eyebrow tint for my birthday. It was scheduled for Monday May 10 and I recieved a call a day before advising that they are closed for holiday, ?? Mothers Day was Sunday so fair enough. I kindly accept another day because its already paid for. I'm booked for  Friday at 2 pm. Upon arrival I notice a sign on door saying, We will be back at 2 I called because door was locked and no one on sight. Around 2:30 two employees show up walk in and disappear. I go in and say excuse me I'm scheduled for 2 pm They both looked at eaxh other and said, no one was booked for 2 pm I was a little upset; bc next thing they should have said, is how can we help you? Instead they said I had wrong day without asking for receipt or order number. At this point I'm not interested in their service so I ask for a refund and the manager hands me a card and tells me to email them. In other words, We don't care. I leave place and call the number on website, the same woman answer and tell me they cannot refund me. All along laughing on the phone. I called my bank, BBB and if owners are reading this. Your name and business is being tarnished and will get negative feedback after this. While your training your students to be in this industry of making woman look better, y'all may want to train them some etiquette on how to...

Got a group on for tanning services saw that they had an availability their website for the same day service. Whole reason why I brought the group opposed to another place turns out their availability is false and I ending driving 25 mins away to find out the place was closed and no one was in. I contacted the number provided and advised them of my appointment the person over the phone stated the person who provides the service will not be till Monday. She also stated she tried calling me. I was at work and unable to pick up they never left a voicemail nor sent a text. Annoyed at this point I said no problem when is the next time I am able to get it done she stated Monday after 2pm which defeated the whole purpose of why I brought the groupon for an event this weekend luckily I got a refund and went to rockstar tans in lindenhurst and they were awesome . Overall super unprofessional .If you need to do a cancellation leave a voicemail and make sure the client is aware of it before closing the...

I originally went to a Nail Salon to get my lashes done, horrible idea!!! I couldn’t sleep or even blink right . So the next day I decided to look for an eyelash place where they can remove them and also get individual eyelashes on the same day. I called a few places but they could only remove them and not get my eyelashes done without an appointment. Until I stumbled upon this location they expect walk-ins and they did exactly what I wanted the same day. The service was amazing!!! There so nice and sweet and answer any concerns or questions you have. There also very very clean. Removing them was a breeze and painless. They even took care of my Little Princess while I was getting my lashes done. I would highly recommend coming here. Can’t wait to go back now I don’t have to travel to the city to get my...