Drizzle Nails And Beauty Spa — Attraction in Town of Oyster Bay

Let me start by saying my nails look good. Meaning the technique was good, not great. But good enough that I might have been a return customer.

My first impression...Salon clean, fancy and too busy for amount of staff. Long, 35 minute wait with an appointment scheduled. 18 pedicure chairs. 3 in use. Mine was broken. Asked 3 times to be moved before it happened.

Then 2 of us were seated simultaneously. I explained the services I booked for, and what I wanted.

I brought, from the rack, the regular polish color I wanted for toes and found 3 similar gels for my hands.

Explained I wanted similar shades, of purple. Tech looked, pointed it out, got bottle, and left me with a new person.

The second technician i saw, Lydia, actually did the work. She was polite, thorough, careful and did a great job.

My toes are exactly what I asked for.

My fingernails are blue. :(

While pretty, not what I wanted.

I expressed this several times before it was completed. No offer to resolve.

I'm disappointed.

Edit: AFTER THE FACT...the manager was VERY attentive and helpful. I will consider giving this establishment another chance. Everyone can...

Okay so I’m not one to write negative reviews at all especially in this economy and the ladies who did my nails were incredible but tonight i went back to drizzle nail salon i used to go biweekly but they kept messing up my appointments and the guy at the front and I’m guessing he’s either the owner or manager was always so rude… well i got a flyer in the mail that said they were having 20% off for all their services no where on the flyer did it say that you needed to bring in a flyer it didn’t say coupon it just said 20% off for their 3 year anniversary so i was like okay me and my friend made appointments and we went in and from the moment we walked in he was nasty and then i asked about the flyer and he’s like no you need to bring it in so i had my mom run it up to me even tho it didn’t say anything about needing it and so i said to my friend we will just pay together and use the 20% we go to pay and he refused to let us pay together which i think is completely unacceptable sinc again nowhere did it say one time use coupon or anything like that it just said 20% off all services so between him being nasty and not honoring it i will never...

I said I wanted gel, "Not the powder, the UV", thinking they understood I meant the $35 one. The only other one I have gotten and knew about. Come to check out and they charge $75. When I explained what happened they told me I had to ask for color gel....Regardless my hands go under a UV lamp so how was I supposed to know? Such awful communication. Not only that, my nails looked horrid. I almost cried because of how awful they look; lumpy and uneven and a shape that I don't think even exists. I saw two workers pointing and whispering at me and when I kept looking one realized and went "Shh" to the other. And finally, aside from 2, maybe 3 times, every other time I've been here something turned out wrong with my nails and they chip or crack within days. I'm done wasting money here, these people don't deserve...