Watawa — Restaurant in Town of Oyster Bay

my father is a major sushi connoisseur lol he loves trying new sushi places and when he decided to try this place that's fairly close to our home… We had ordered here, and the food was OK, it's just like any other sushi place, the prices are pretty much the same as every other sushi place, but my father actually decided to order from here a couple of times because it is one of the closer ones to our house. In any case last week, I had gone to go pick up his sushi as directed like always, and he did tell me he put it under my name and it's already paid for. So when I walked in, I told them that I was there for pick up, gave them my info and they handed me the bag. As I was about to walk out a voice from behind the actual sushi makers (so across the restaurant itself) screamed "you have to pay!" I said "i'm sorry I thought that my parents had told me that this was already paid for." And she replied no no payment yet so I had decided to call my parents to find out if that was the case. When I called both my parents had me on speaker and they both said yes we paid for it already. I relayed the message to the screaming voice and she came forward and said "no no payment yet" so I said OK well they're telling me they did so she ran a credit card report and it looked like she did not put in the information for payment. So my father then proceeded to say, I even gave you my credit card number, expiration date and CVV and you told us you were going to give us 10% off because I gave you all that information. She proceeded to argue with us, saying that she never got a credit card number from anybody and at the same time. Both my parents were telling her then why would we read the card off to you if you weren't going to process it. I proceeded to tell her that I have their card on my Apple Pay. It would've been easier for me to Apple Pay it instead of going through all of this and she said they never gave me their credit card number. I'm not calling anybody a liar but I really am because why would they tell me that they gave you each number one by one with the expiration date and then even mentioned a 10% off if they didn't and I know my parents if they were unsure they would say wait maybe I didn't but they were very confident and in fact when I got home my father's credit card was out, right next to him like he never put it back in his wallet after reading the numbers to her. It would've been simple if they didn't pay and I could've just paid with their card from my phone but there's no reason for them to lie. And the fact that this woman caused the scene in front of other customers, yelling and screaming, and pretty much implying that my parents are liars in fact, I think she said that it's a lie blatantly said that, I just got rubbed the wrong way because I come from a business frame of mind where the customer is always right and if they're not, you just try to resolve the issue and make it right without causing a scene and calling them for lack of better words "liars". Needless to say, I will not be returning back to this place only because it's not an actual sushi place that their food is outstanding or unique in anyway, and just the fact that she caused the scene and an embarrassed me and embarrassed my parents and she was just so hard-core about it I just don't wanna take a chance with ordering food again and then remembering the situation lol so I would say if you're looking for a place that has mediocre sushi, a nice size restaurant, though I've never seen anybody in there, and rude and obnoxious workers then this would be the place for you. That was complete sarcasm if anybody didn't pick up on that lol so now I wouldn't recommend this place at all just because of the customer service that was shown to...

Don't let the exterior fool you. the outside sign is unevenly lit and the business is currently attached to a construction zone, the food here is decent for the area. Upon entering, the first thing you'll notice is their large Christmas tree, accompanied by a sign warning patrons that if their child is taller than a certain height, they will be charged full price. The restaurant has about 25 tables and a spacious layout, with a beautiful sushi bar where food is prepared fresh. We visited on a Friday evening for the all you can eat dinner. When we arrived, there were only a couple of occupied tables, and some diners were preparing to leave. Within minutes of us sitting down, the restaurant filled up quickly and became quite loud. I noticed there were four chefs working at the sushi bar, but only two female servers managing the dining area. They seemed overwhelmed, likely due to being short staffed that evening? While the servers were quick on their feet, requesting additional items became a bit of a challenge, as we often had to ask multiple times for sauces or other items. Adding to the noise from the crowded restaurant, there was a loud, repetitive beeping sound that occurred every 3-5 minutes. We couldn't figure out if it was online order notifications or an alert for food ready to be served. Whatever the reason, it was quite distracting, and no one seemed to acknowledge or silence it. The food was served at a good pace after we ordered. The soups came out first and were enjoyable. Next, we tried a variety of appetizers, including calamari, shrimp shumai, and teriyaki chicken. Everything was good, there was no "wow" factor. We also tried sashimi, hand rolls, and tobiko, which were fresh and decent for the area. Overall, the food quality was solid, but the experience had its drawbacks. For an all you can eat dinner (limited to 2 hours), the price is $32 per person, which doesn't include drinks like soda or iced tea. Considering the location, it feels a bit pricey. They also offer some sweet treats, such as ice creams and fried Oreos. One thing i would definitely recommend if them having more servers, and find a way to...

Update (07/24/2023): Question the outside look of the strip mall, but don't be afraid to enter and then indulge in the delicious food served in this sushi restaurant. The AYCE is the best way to enjoy it.

Food is still exceptional. Great service and friendly staff. Price is still a great value and comparable to the other AYCE sushi nearby, but I'd say the sashimi/sushi here tastes better than others. The hot dishes like the Teriyaki salmon, soups, and tempuras were also very delicious. The fried Oreo dessert is delicious and not overly battered or greasy. The green tea ice cream tastes like actual ice cream with high quality green tea.

Original: Several times I have driven through this vicinity, without knowing of this all-you-can-eat sushi restaurant. Enter the small parking lot just off of the busy street, driving upon this small old strip mall, then enter through the door, and be surprised by the huge and open modern industrial decor inside. Dining during a weekday lunch, the place was not busy with many diners, but orders were being picked up to go. Also, COVID is still causing some people to not venture to places. Greeted upon entry and directed towards our seats by the staff. Gave in our order with various selections. Food was served quickly, but were missing a couple items. Kindly told the waitress and she immediately rectified the situation. Sashimi, sushi rolls, appetizers, salads, and numerous soups that we tried were very delicious. The dessert fried Oreo cookie was very good too, not greasy or over-battered. Price is comparable to other AYCE sushi restaurants, but I think the overall quality was better than the others. Will definitely...