Infinite Yarns, Inc. — Attraction in Town of Oyster Bay

I went to Infinite Yarns with high hopes from reviews and because I went to another local yarn store at a different location and had a positive experience. I can’t believe how disappointed I felt leaving. I was browsing the store and the owner did not acknowledge me for about 10 minutes despite me being the only one there shopping.. When I approached her to ask a question about how the store was organized and the project I was planning to make (I needed wool and the different fibers were placed all over the place) she gave me a shrug and said that the yarns are not really organized at all which perplexed me. When I continued to browse alone and pick up skeins to feel, she would then make comments and at one point I did not feel comfortable enough to stay. I felt talked down to and my intelligence was being questioned. I asked about the store and her comments were pertaining to what skill levels people would need to purchase certain skeins. Meanwhile I have been knitting since Grade 4. I remained polite and cordial but felt increasingly uneasy and to be honest I still couldn’t find what I was looking for because of the state of the store anyway. I took my loss and decided to leave. When I said goodbye the owner gave me a cold stare and did not respond. I felt like she was upset because I did not purchase anything. Meanwhile again it was just me in the store during this entire interaction. Unfortunately, I will not be back. While this shop is closer to me than other local yarn stores, the drive is worth it if the...

The owner Anne is the best ! She teaches lessons, she taught me and she was great , very thorough and patient and a wonderful teacher , I mean Anne knows just about everything there is to know about yarns, crocheting and knitting etc etc . And the store is impeccable with definitely infinite yarns, if you’re like me I like to see and feel my yarn in person — she has every kind of Merino wool, cashmere, Alpaca—you name it ! Just make sure you buy enough for your project since many are specialty blends , if you’re not sure ask Anne and she will let you know her stock in it. I feel so lucky the store is down the street from me, the only problem is because of that I can’t stop crocheting with all this beautiful , soft yarn ! I...

Ann is so helpful and accommodating to my 94 year old Mom. She spends a great deal of time working with her and makes great suggestions for yarns and patterns. She understands my mom's skill level and always provides good insight. My mom calls ahead as she is over an hour away and Ann has been kind to adjust her schedule on a few occasions to work with her on her projects. Ann is extremely knowledgeable about her products and her craft. I'm glad my mom has her as a resource as her knitting keeps her...