Brand Name Appliance — Attraction in Town of Wellsville

My mom purchased a dishwasher from this store in January of 2024. It didn't wash well at all- You'd have to wash the dishes before putting them in the washer, nothing would come off, the machine smelled so weird and we tried different detergents and even a dishwasher cleaner. My mom called Brand Names to find out what could they do, if anything, since they sold her the product and she was screamed at by some guy on the phone. I was 2 rooms away on a call for work and heard him yelling at her that she just didn't like it and it was all in her head. She finally hung up on this guy. We were recommended to go there from a few people, that they had good service, so we went to this place. Apparently, having good service is to be lucky enough to get a good product. I have plenty of pics but attached one. Good luck to ya'll!

this doesn't allow me to reply- After getting screamed at on the phone, service wasn't an...

UNSAFE!!!! Bought a refrigerator from them for 1573.25 and was told they would deliver it and remove the old one. My wife was home for the delivery and she informed me that the workers broke the ground off the plug while moving it into the house. She then called me and informed me that the refrigerator was working and I asked her to send me a photo of the repair. To my astonishment I was sent the picture below with the two different colored cords spliced together with wire nuts and electrical tape. Surely this repair was not performed by a licensed electrician. I instructed my wife to unplug the refrigerator and contacted them to remove the fire hazard from my home. This place should be ashamed of themselves, and I hope there isn’t anyone else out there with this work hidden behind...

A breath of fresh air after dealing with a big chain company that sold us appliances that were unavailable and had to refund us our money and left us still with no appliances after 3 weeks and told to go to their website to find what we want because they couldn't help us. We were referred to Brand Name Appliances by a friend who had a great experience. He was friendly with a great sense of humor, I handed him a paper with the dimensions and he found us exactly what we needed and we were out of there in less than a half hour. Fridge and freezer being delivered in 4 days. Great experience!! P.s. I don't like to call out other businesses so I'll just say the big chain store we dealt with rhymes...