Brought my 2018 DB11 in for the six year service on April 17th, needed it back by a certain time the following day and requested they not detail/wash the vehicle to get it back sooner. Got a text it was ready and while on my way to pick up my vehicle, I get a call from Alex that the technician was in a "fender" bender... They allowed some 19 year old child take my vehicle on a joy ride which culminated in a major collision which totaled out my vehicle. Now I have jump through the insurance hoops and fight to be made whole for my loss. You tell me if this looks like a fender bender? I will be looking into legal options.
My vehicle was officially totaled out and now the dealership insurance company is low balling me on the payout. My Aston Martin was a one of one 007 special addition with every option available... and they're proposing a base model payoff with comps from every non- certified dealership.
Lawsuit...
Read moreWhere do I begin? From start to finish this establishment was a five star operation! They are absolutely top notch. They gave me exactly what I wanted for my trade, and they price their vehicles very competitively! I purchased a vehicle from this established with upmost confidence. Nema and David were very transparent and do NOT play the typical car dealership games. When you go to a high end establishment with luxury vehicles, the bar is set extremely high. They exceed those expectations in my eyes. I am truly blessed to have met Nema and gained him as a friend and connection in the high end luxury car business. David is as straight forward as it gets when it come to financing. He tells you how it is, not what you want to hear, which is my ideal way of doing business. Very transparent and honest man with integrity and respect. I will be referring all my...
Read moreI recently purchased a new car from Walnut Creek Luxury Collection and I had an equally amazing experience. The sales team, Anna and Wendy were attentive, knowledgeable and took the time to understand my needs and preferences. They were also patient in answering all of my questions and addressing any concerns I had over the past months or so.
The dealership had a wide selection of cars and the sales team was happy to walk me through the various models and features to help me make an informed decision. The purchasing process was smooth and hassle-free.
I am thrilled with my new car and I would highly recommend this dealership to anyone in the market for a new luxury vehicle. The customer service was exceptional and the attention to detail was impressive. Five stars all around to Anna, Wendy, Stephen,...
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