Had a late night check-in during the week, and had no issues getting settled in after reserving on Expedia. I believe Kelsey helped check me in and was great at helping answer all my questions. I was also offered a complimentary snack and bottled waters for joining the Hilton Honors program. Also, the fact that there is a fairly robust snack shop at reception was great, even though I didn’t use it much.
The room itself was clean and had almost everything I needed for a one-night stay. Since I had brought my own food, I needed utensils which thankfully the front desk was able to provide (plastic or compostable). My room was unfortunately at the front of the hotel/street by which BART passes through, so there was a bit of street and train noise but nothing I couldn’t live with. The bed was comfortable and clean, but the pillows went a little too flat for me to get my best sleep. No issues with AC, and the room was as cool as I needed it to be. A fair bit of noise does spill into the room from the hallway, but it wasn’t very busy when I stayed and it was a non-issue.
Bathroom and shower were also clean and organized. The hand soap for the sink was attached to the far wall, so it was slightly awkward to wash my hands but just a very minor nitpick.
I opted not to include breakfast in my reservation but still was able to eat at the restaurant and pay for what I ordered. There was hardly anyone in the restaurant first thing in the morning, and the server was attentive. The Greek Yogurt bowl had a great presentation, a nice portion, and good enough taste for a light breakfast. With coffee, and a tip, the total was around $14.
Overall had a really great one night experience here and would stay again next time I’m...
Read moreWe've been impressed with our stay at the brand new Hilton Garden Inn in Walnut Creek. The location is right next to the freeway and in close proximity to the BART station and downtown Walnut Creek. We chose it because it's close to John Muir Health. ||The hotel has all of the amenities I've needed for a stay of several nights. The restaurant in the hotel serves breakfast and dinner. Both have been good. I get a dining credit to apply to food purchases as a Hilton Honors Gold member. There is a bar that is open until 10 pm. There is a 24 hour fitness center and a 24 hour laundry room. There is a shop in the lobby for purchasing snacks, medications, laundry detergent, or anything you might need for your stay. A heated pool and hot tub are located outside in the front of the hotel. ||The room is spacious and comfortable with a lot of storage. Included in the room are shampoo, conditioner, body wash, and lotion. The beds are comfortable and the towels are soft. A coffee maker with coffee pods, creamers, sugar, and to-go cups are located in the room. The room also has a small refrigerator and a microwave. ||The hotel is clean and beautiful. The staff are friendly and helpful. I am glad this new hotel opened and I was able to stay here. I would recommend it for families or for those who are traveling either with a...
Read moreWe've been impressed with our stay at the brand new Hilton Garden Inn in Walnut Creek. The location is right next to the freeway and in close proximity to the BART station and downtown Walnut Creek. We chose it because it's close to John Muir Health. ||The hotel has all of the amenities I've needed for a stay of several nights. The restaurant in the hotel serves breakfast and dinner. Both have been good. I get a dining credit to apply to food purchases as a Hilton Honors Gold member. There is a bar that is open until 10 pm. There is a 24 hour fitness center and a 24 hour laundry room. There is a shop in the lobby for purchasing snacks, medications, laundry detergent, or anything you might need for your stay. A heated pool and hot tub are located outside in the front of the hotel. ||The room is spacious and comfortable with a lot of storage. Included in the room are shampoo, conditioner, body wash, and lotion. The beds are comfortable and the towels are soft. A coffee maker with coffee pods, creamers, sugar, and to-go cups are located in the room. The room also has a small refrigerator and a microwave. ||The hotel is clean and beautiful. The staff are friendly and helpful. I am glad this new hotel opened and I was able to stay here. I would recommend it for families or for those who are traveling either with a...
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