Let me start with the good, the front desk employees are incredibly nice and efficient. My daughters swim lesson teachers (one was Abby) were amazing and did great with my daughter and Abby always has a smile on her face and seems to have great leadership skills!! There's have been a few of the other lifeguards that have been great and are always nice. Okay, now the negative; some of the lifeguards are are so unprofessional, haughty and inconsistent. Ihave been coming here for 8 months to do therapy. It's helped a lot and I have always been able to bring my daughter. Doing the therapy helps with the immense amount of pain I have on a daily basis, it totally helps sooook much to get in the water and move!! I have to go during therapy hours, and part of the reason I have come so far (I have gone from using a walker to a cane and lost a lot of weight) is because I have always been able to take my 8 yr old daughter with me. We have always been respectful of anything the lifeguards have asked of us. So, one day, after we have been going here for 7 months, this lifeguard, (his name is Cody), starts picking on My daughter for everything! Things that he nor any of the lifeguards have EVER had a problem with or at least they have never said anything for 7 months. I went and spoke with Cody and he handled the interaction very unprofessionally and immaturely. A few days after Cody was picking on My daughter, they come and tell me that now my daughter can't even be in the pool with me for my therapy. I have been telling everyone about this and I won't stop and the only reason that I will keep going for right now is because I care to much about my health and know that I need this. I don't know what the problem is all of a sudden, out of nowhere this lifeguard, Cody has a problem with us. Very unprofessional and immature and it really is pretty messed up that he is able to treat...
Read moreToday a group of us went to the community center to play pickleball like we have done the last couple of weeks. As we were starting the game one of the employees came into the gym and informed us we could not play pickleball and to leave. We asked why and she just walked out without saying anything. We went to the front counter to ask why we were not allowed to play she said the gym was closed for pickleball on Thursdays. I then asked when this became a rule. Her answer was a few weeks. Which is a total lie because my wife and a few more people had been playing for the last couple of weeks on Thursday same time. As soon as we called her out on her lie she decided to call the police on us. So if you decide to use this facility don't be surprised if you ask a question and they don't like what you are asking you might get the police called on you! These employees should loose there jobs for the way they treated us! You would think having the name community center the facility would be for everyone. When they kicked us out of the gym there was no one waiting to use the gym! I would give them a 0 if I could staff is very...
Read moreI had just moved to the area. The back cover of St. George Magazine had a full page ad for Washington City Community Center. It advertised a FREE DAY PASS. After stopping at the Washington City Museum I went to the Community Center to try their facilities. Two guys greeted me at the front desk; they acted shocked and dumbfounded about a day pass or trial membership. They asked around and one of the women managers said yes there is an ad but I would have to bring it in. LOL. Are you serious, you want me to drive all the way home to bring back a generic ad (which you already know exists)? I drove home and read the fine print on the ad. It wants you to text their 888 phone number and punch in WCCC. This signs you up for their VIP Club. LOL LOL. Last time I got suckered into texting a code I was signed up for a scam. That's why I now have texts blocked. I didn't even bother calling them back. What ridiculous bureaucracy, even for a gym. I can see now why this club is in the RED and will soon shut down. LOL. Go to Summit where they do things correct and know how to treat...
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