T-Mobile — Attraction in Waveland

T Mobile is very disappointing. The staff is rude. Getting phone service to switch was a 14 hr experience in 3 days. My previous carrier sold me two phones, opened the account, mailed both phones all in less than 40 minutes. Called customer service and once was hung up on, another call I could not hear the person but they evidently ignored me so I had to hang up. This was not what I expected after having 2 previous carriers in 26 years. It is getting close to returning to my previous carrier. Service Poor, Staff Rude, Too much waiting for too little service. Sharon...

Nice store but worst customer service ever! Told me they can lose their job for trying to help me add a line with an account I MADE and has been in my name for damn near 15 years if not more and is now somehow under my husbands ssn!?. AGAIN!!! even though I was able to prove to them on my app that I am the primary account holder! T-Mobile is a joke lately. You’re not stopping fraud you’re stopping your...

Husband and I signed up with them several months ago. Was very impressed with the quality of service - staff was very knowledgeable, patient (! we're 78 and 80), professional and friendly. They did have everything in stock that we wanted, but located them at nearby stores. Got us all set up with our new equipment and we've been very happy. Husband went back recently to ask assistance and was...