Dining Furniture Showcase — Attraction in West Allis

BUYER BEWARE

We ended up with the less than desirable results in our purchase of a dining room table and chairs. We placed an order on August 5, 1923 with a promise delivery date of 8 to 10 weeks. The delivery date was actually 14 weeks when the table arrived. The table top was damaged. It had to be returned to the factory in Ohio.. The new table finally arrived December 20, 2023. 19+ weeks after the date of the order. In our discussion of purchasing the order, we picked wood color, upholstery color and leg. style. We chose a 48 inch round table with the self storing leaf. Which was more desirable for us as senior citizens. What was delivered was a 48 round table with a removable 18 inch leaf. Shame on us for not asking more questions or more accurate information regarding the manufacturer. Our feelings is that we were led to believe one style and received something different.

Mr and Mrs...

We purchased a beautiful 5 piece dining room set from Kent. Very nice gentleman. Unfortunately the experience soured quickly. It cost $150 for delivery, which I completely understand, but the delivery person used my bathroom which I thought was really weird and unprofessional. Then I go to leave for an appointment and see that they left all the packaging materials (foam corners, plastic film and cardboard) all over my driveway and some had blown into the neighbors yard. We ordered 2 extra chairs that were supposed to be in in 4-6 weeks, so finally nearly 3 months later I call to see what the hold up is only to find out they had been sitting there. “Well we called you- we got them a while back.” They never called let alone left a message. I really like the set but was really disappointed with my experience with this business and wouldn’t recommend them to...

I was really impressed by the selection of tables and chairs. The owner was very helpful too. Unfortunately I haven't received my table and chairs. He told me that it would be 4 to 6 weeks. This was in February and now it's almost July. I had to give them a third of the cost to guarantee that I would receive the table set. What is worse is they never called me once. Every time we have called they have told us it's being shipped right now. No apologies at all! Either it's being shipped on a row boat or they are selling them when they come in. I have been so disappointed in them. I always like to buy from small businesses. I realize that shipping is slow right now but it's been months! I would be more understanding if they would at least call me and tell...