They have had my computer for 5 days. All I wanted was for it to be cleaned, hardware and software. Initially I was told 1-2 days from Jason who took it at the front desk. I have yet to get a phone call from ANYONE with updates. I have had to call every day to follow up because they can't manage to give me timely updates. Now, they have no idea when it will be ready, which is the nonsense I have heard since the technician, Ian, who is supposed to clean it, got his hands on it. I run my business in part, with this computer. The technician, Ian, also gave me completely erroneous information about Dot Matrix printers (obsolete, no one uses them anymore). In fact, Heating Oil Companies use them daily and our printer is a brand new Lexmark. This place is a disappointment at best, and at worst, I hope not to take action against them if they cause further problems. I would recommend that you not...
Read moreListened to my issues and gave me my options like a that cool friend who is willing to help you out but you need to pay because you aren’t that close and don’t want them to be taken advantage of.
I thought it would be intimidating but they were very nice and it really felt like a great value to have my precious laptop info back from what I thought was unsalvagable.
My mother in her late 70s has now used their services and is also happy with their...
Read moreI had an excellent experience with my recent PC repair! Tony was incredibly helpful, knowledgeable, and quick. He diagnosed and fixed the issue in no time, getting my computer back up and running smoothly. The service was professional, efficient, and hassle-free. I highly recommend –...
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