Terrible/rude/condescending.. these are the words that would describe the women who "helped" me tonight. She was not at the store when I arrived but I was told she would like to stuff to just hang on a second they said she lived in Ashley so it would take long. Ok no big deal so I waited and sure enough she arrived at the store but immediately saying "Ok let's hurry this up my husband is going to kill me" she then walks past all my items I have on the counter (antiques) and is only interested in the jewelry. In this bag of jewelry was stones/pens/silver/gold/necklaces/bracelets/ear rings just a haul.. (some real some fake ) which I separated everything into zip locks to make it easy. So she walks to the jewelry looks for 2 secs and says I will give you $60.00 for all of it. Of course I could not take that offer so I declined and she offered me $100. Yet still not evaluating what she was actually looking at. When I declined that offer she raised her voice to her coworkers and said "he wants more then $100.00 I came here for no reason" leaving me and my things scattered around and storms out of the store. That was the most ridiculous thing that's happened to me in years. How humiliating. Maybe this women is taking advantage of EVERYBODY.....
Read moreLet me start by saying I have never written a review on google and I feel like a scumbag for giving someone a bad review. I absolutely love this store and have visited multiple times. Today however was the worst experience I have had in an antique shop. I have been looking for a few years now for antique medicine bottles and I finally found some here. I was so excited about my finds and took them to the counter to pay. The lady behind the counter displayed some of the worst customer service I have ever seen. She told me the items that I was purchasing were disgusting, and that she didn’t want to touch them. She had enough courtesy to check me out but not without running to her car to put on gloves before touching my items. Needless to say I felt degraded because the medical antiques that are my “taste” are disgusting. As I stood at the counter feeling like I was a bother and pest for buying her products. I walked out of that store with $200 worth of merchandise today that I was originally very happy about purchasing ($200 I don’t currently have to spend) and not sure if I will be back. To the lady that checked me out, hope your day gets better. Seemed...
Read moreWARNING: FAKE ANTQUES BEING SOLD HERE! Confirmed by different staff at the front desk and staff walking around on different items throughout the store displays when I asked the staff who commented on items in question.
So, if the staff even support 1 fake item being sold by someone deliberately at an "antique store", that puts us all at risk when buying something. Mistakes can happen, but deliberate fraud to make a cheap buck?!?! Maybe change the business store's products as "curious goods" instead of antiques. Absolutely insulting even for Wilkes-Barre. Also, the pricing on all items is higher than current market value. No wonder why it's always empty. Skip this lace and go somewhere else, or send me your money and I can lie about something and ship it to you, same result. Depressing, this store use to be...
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