El Tikal Mexican Restaurant & Bar — Restaurant in Wilkes-Barre

Our waiter and host at front door also team members exceeded expectations with exceptional first class admirable high standard customer care. I wanted to take this moment and compliment them who served us on December 6, 2024Friday. I haven’t walked into a restaurant that reminded me of the type of care Gen X and maybe Boomers can recall from our generation. The quality of care was top notch service. Thank You very much. The atmosphere of the restaurant made me feel at home and comfort. I ordered the steak burrito that came with rice and beans which was authentic (the real deal) & delicious. The FRESH squeezed strawberry homemade lemonade was the taste nostalgia for me. I ❤️it! It reminded me of a good memory of how lemonade used to be made. Thank You! 😂 Our waiter made it with exquisite care. The awesome team surprised me with a birthday song❤️❤️❤️🫶. The fried icecream was flavorafull to my palate. I give a 10 ⭐️ which is a combination of both service and food. They also have alternative food options on their menu such as the Tuna, Salmon etc.. A guest with me tried their Tuna Sandwich that came with fries and it was very good. I highly recommend this restaurant for anyone seeking for excellence in food, service and fun. Bravo to this business 👏👏👏 Thank you. I am a new customer that will be...

Sunday afternoon, terrible service. Sat on the deck and waited over 10 min for initial service (couple who came after us were served before us). Ordered house nachos, a margarita and a coke). Nachos came out about 20 min later BEFORE we even got our drinks. Ordered Flautas and they came out another 40 min later. in that 40 min, we were checked on once. Had enough and when thr falutas came out, I immediately asked for a takeout container and the bill.

Oh, the house nachos were good, havent tried the flautas yet but Im certain they wont be as good as they may have been

Nice place, Wait staff is friendly enough. language can be a barrier, but its an ethnic restaurant and that comes with the territory. I would give it another shot but it certainly was a disappointing...

I could go on and on about how wonderful the whole experience was from service, drinks and food! Andreas, your staff & chefs hit it out of the park! Definitely get the skirt steak! It was fabulous tender delicious seasoned perfectly, the margaritas !!! Specifically the spicy margarita watermelon!!! my husband enjoyed his spicy margarita and so did I! The fresh made guacamole table side was the best I’ve ever had. Hands-down, this is the best Mexican food I’ve ever had AUTHENTIC!!!and I’m a foodie and so is my husband. Definitely try it the Birra tacos, my husband devoured them !! If I could’ve given you a 10 I would’ve what a great gem to have in the Poconos!!! Alacarte menu!!! Definitely try a chicken chimichanga à la cart. You won’t regret going to...