Banter by Piercing Pagoda — Attraction in Worth Township

Last Sunday, I stopped at the kiosk to browse. An employee greeted me and asked if she could help me. I told her that I was looking to replace 2 recent cartilage piercing rings. We had a discussion about my piercings, and she gave me some advice. I asked if they do cartilage piercings at that location and would they put in the new jewelry that I was going to buy, and she confirmed both. I told her that I would be returning soon to make the purchase and thanked her for being so helpful.

My sister and I returned that same week on a Friday. I did not see the person that I spoke with that past Sunday, but another woman approached us. My sister asked if she could see an earring from out of the case. The employee then said before taking out the jewelry, " you do know that this earring will be at LEAST $55, right?" I don't know if she thought we looked young, broke, or what, but that disrespectful, HIGHLY offensive comment should have immediately sent us walking. Instead, we played it cool, and just said, "That's fine." She proceeded to take out the jewelry and called someone else over to help us.

After making our final jewelry selections, we got ready to pay. After the employee said my total out loud (I purchased 4 pieces of jewelry), another woman came over. She asked if the salesman offered their credit card to me. I said no, however, I am not interested. I then asked if she was the manager. She responded, "No, she is," and pointed to the initial person who made the offensive comment. I then asked if they would be able to put the earrings in and told them that I was interested in getting another piercing. She said that they do not do either of those things. I told her that I was just there earlier in the week and someone else said that they do. She responded and said, "Well, no I don't know why they told you that because we don't."

The offensive comment (from a manager, nonetheless), the assistant manager only acknowledging us after she heard how much money we were spending, and inconsistent information is not the type of place where I will continue to spend my money. If I didn't need what I was buying due to the fact that I was having a reaction to the metal that was in my ear at the time, I would have NEVER proceeded with...

I took my daughter to get her second piercing here. They had a special going, free piercing with purchase of earring and get the second pair 30% off. So we did that. My daughter picked out a nice pair of Sapphire studs and then a beautiful pair of small hoops with a butterfly dangling. Age appropriate for her. I went to pay, I saw a charge for 15 bucks and asked what it was for. I guess a cleaning solution they try and sell you. I didn't need it as taking care of a piercing isnt too hard. She sat waiting for me to approve of the placement of the dot where she would get pierced. The person doing the piercing was great, I believe her name was Lisa. She was great and worked well with how different my daughters earlobes are. I never paid that much attention until now. She did her best and her piercings came out great. She even put in the second pair we bought. They looked great and we left.

Less than a week later, while my daughter was showering. One of the butterflies came off. Those earrings were super cute too. I went the next day to get a refund because I did not want the same pair of earrings, as I didn't trust the quality any more.

Overall, they have great jewelry, a bit pricey but not too bad if you take advantage of the sales. The quality could be better but hey it's a kiosk...

This jewlery stand is trash my husband and i went here and purchased well over 1000 worth of jewlery at the sales clerk urging we call ourselves putting insurance on our jewlery so if something ever happened to it we could have it replaced my jewlery was bought as a remember me and love sake my husband has stage 4 lung cancer so my jewlery and his mean the world to me well I go to use my insurance and I'm told that the original sales person lied to me ... my hair caused by backs to come off my earrings as a result they were lost and I cried until I remember the insurance I went back up to banter today I am told i can't use my insurance unless I have the earrings which is not what we were told ...my heart is broke my husband is not long for this world and my love sake is gone even with insurance don't buy from here it's a waste of money they lied to get the sale this place is a scam we spent hundreds of dollars ...