Audio King New Location — Attraction in Yakima

Honest Review, opinion and advice. I'd like to start off with the word of caution. Make sure you inquire about their refund / return policies before you make any purchases. The fine print will not be laid out until you have made a purchase and then by then most likely it will be too late. No refunds on purchases over $100 or after 3 days of purchase date and any items that have been installed even if it was by them!!, which makes the receipt pretty much useless even though they ask for it when you try to return something.

Make sure you know exactly what it is you're looking for before you even think about walking in. They cannot distinguish the difference between warranty and guarantee. The salesman will tell you that they guarantee their work but if it doesn't come out right or what they "guaranteed" then they change their word. Then they will say the only way they can exchange something is if it malfunctioned or isn't working properly, which my friends isn't a guarantee, that's a warranty provided not buy them but by the manufacturer of the product they sell.

5 hours later they let me listen to it keep in mind every system sounds better inside a shop and when the vehicle is stopped. noticed the bass was peaking out at a very low volume level and declined as I put the volume up to the point where it just sounded like a regular stock stereo with no system so I decided to add another speaker when I got home and adjust the amplifier which is where the satisfaction begins.

As I removed the back seats " this was installed in the backseat of a crew cab pickup" I noticed that they do not make any base for the amplifier or other equipment they add to sit on. They drill holes straight into your firewall so you can see the tips of the screws sticking out the back of the cab. When I took out the two screws holding up The amplifier there were an additional two holes pre drilled where someone had a clearly messed up left unsealed and hidden under the amplifier when it was mounted up leaving it and the electrical components exposed to any moisture or water from outside of the vehicle which could have caused major problems not to mention the power cable runs right under those holes so vehicle fuses and sensors could have also been blown if it remained unnoticed, good thing I didn't go to the car wash before I did.

When I unmounted the amplifier and inspected it the settings were off balance and also noticed that it only had one speaker outlet which means I would have had to buy another amplifier and cross it with this one in order to put in a second speaker even though I told the salesman I planned on adding another speaker later on. Rather than buying another one channel amplifier for the additional speaker I was adding and adding to the mess I went and bought another two channel amplifier took down the one they sold me, sealed up the holes they made, made a mount for the amplifier and equalizer and installed it, leaving me with a 400 dollar amp I'm not using...

Also had to re run the wiring. The power cable was taped to the RCA's which is a big No-No Darcy a send the signal from the stereo to amplifier and pick up the signals or frequency given off by electricity which is in the power wire. That's a no then sounds like a loud whining noise or static through the subwoofers.

When all was said and done what should have costed me about $850 ended up costing me $1,300 after everything was corrected, fixed and the right equipment was installed plus the five hours that I didn't want to spend doing this which is why I paid them.

I was in a hurry lol I would have been better off ordering off Amazon and reading multiple honest reviews over one person's perspective or opinion. Lesson learned, lack of patience can be expensive. I wouldn't recommend them to anyone if they want work done on their vehicles. I guess it's okay if you're going for a specific item but other than that Id stay away. If you do decide to go make sure you inspect their work to make sure things are up to your standards don't go by...

Took my GMC 3500 company vehicle in to replace my amplifier, there currently wasn't one in the truck. I was quoted an amount and was told how long it should take. It took much longer than they anticipated, and they wired everything completely wrong. They hooked the power source to an area that didn't allow the amplifier to turn off properly, so when the truck shut off the amplifier would continue to run. Even with the doors open you could hear the amplifier attempting to draw power, the speakers would crackle and then pop when the amp finally lost power. The sound worked for about an hour before completely cutting out and only running out of my front tweeters. I took the truck back and they told me that the noise was normal....come on now.

They also installed a bluetooth amp in a truck with built in bluetooth. The amp would pull too much power an instantly put the truck in limp mode while driving, once unplugging the main power source, the truck went back to normal. Not only was it installed incorrectly they also felt the need to blare my stereo as loud as possibly to test it, don't see why that is needed. When i stepped out into their shop to ask why they were blaring my stereo they told me it was common practice, I knew it wasn't. The front speakers were blown after further inspection.

They also fail to mention that they don't accept returns of more than $100 until after you pay and its printed on the receipt....like that helps.

I decided to take my company truck to Performance Auto Sound on S First St. They are more expensive but do the job right and don't cut corners. They told me that they had to pull out all wiring from Audio King as they had wires from the amp going to multiple different locations that wasn't needed. They told me that they would expect something being wired like that from someone installing an amp themselves, never would have thought it came from a business that makes their money installing stereo equipment for a living.

If you want something cheap and don't care that you will be going back to get it fixed multiple times, then by all means go to Audio King. If you want it done right and might spend a little more money, go to Performance Auto or another place that actually knows what...

My first trip to Audio King was less than a year ago. I purchased an audio equipment , a bundle to be more specific. Speakers and an amplifier. I also got my windows tinted.I paid about 450$. I had a good conversation with the salesman, they took down my contact info, email, and address. They disposed of the packaging for all of my products and provided me an 8.5 x 11 inch receipt with a general description of what i had purchased. Everything went well on the visit.

Approximately 9 months later, my speaker system started to shutdown, the amplifier would blink red. I called in about the return policy and the employee who answered said he was not sure and that I needed to contact the owner when he was in.

I took the equipment in and they took a brief look and told me the amplifier they had sold me went bad. The gentleman who sold me the equipment was there speaking with me as well. I asked if I could be helped and they requested the 9 month old receipt. I proceeded to ask if they could find me in their system with all of the info i gave them. The response was "NO, our system is and older setup and can only save up to two months of receipts". I asked about a warranty exchange, they refused. I asked if i could purchase another amp and they were very hesitant to help me. If you go here, save your receipt....