We spent 1 night in this hotel on a round trip in Armenia. We had heard a lot of positive things about the group and this hotel. But we were thoroughly disappointed: we were allocated a room that is directly on a very busy road (and I mean directly: you open the door of your room and you are less than a meter from a very busy road). The room was without any charm, the bed was uncomfortable (lumpy mattress, squeaky springs). There were no proper curtains to keep out the light (including that of the passing cars and street lights in front of the room). We had booked the hotel through an agency and will recommend that they no longer put clients up there, certainly not in this type of room. The one star is for the restaurant which was good if rather pricey by...
Read moreWe spent 1 night in this hotel on a round trip in Armenia. We had heard a lot of positive things about the group and this hotel. But we were thoroughly disappointed: we were allocated a room that is directly on a very busy road (and I mean directly: you open the door of your room and you are less than a meter from a very busy road). The room was without any charm, the bed was uncomfortable (lumpy mattress, squeaky springs). There were no proper curtains to keep out the light (including that of the passing cars and street lights in front of the room). We had booked the hotel through an agency and will recommend that they no longer put clients up there, certainly not in this type of room. The one star is for the restaurant which was good if rather pricey by...
Read moreGreat superior room, clean and friendly but terrible nails (3 pcs) which stand out of the floor where you can hurt yourself if you don´t pay attention but that is not the main problem.||The main problem is the so called reception where a person with the so called name of "mr. barged" has given us the most horrible terrible aggressive reception I have ever encountered in the last 40 years of my travel experience and I have been everywhere from china to iceland, the u.s., mexico, france etc. in over hundreds of hotels.||This person is the most unfriendly and impolite person you could think of, so do yourself a favour in terms of booking. ||Which is funny enough because the next day a friendly and normal person - like everywhere else in Armenia - was on...
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