Based on the excellent ratings, we arrived with relatively high expectations. The entire locale is charming, indeed. Well-maintained, respectively relatively new building, nice furniture and accessories, including cutlery and plates. But then it went steeply downhill. Our booking request on their own homepage was not replied to (sent in the afternoon the day before for dinner), so we went to check the availability in the restaurant. The waiter took a picture of my reservation request from my phone and even confirmed the specific table we'd get on the terrace facing the river, as requested. When we arrived at 19:28, two minutes before the reservation, that table was freshly offered to someone, and they wanted to place us inside. We insisted on having a reservation, so they moved the chairs from the inside to the outside to a table without chairs. Having that sorted, we then waited twenty minutes for someone to notice that we would potentially want to place our order from the menu that has just the name of the dish with zero explanation of what is in it (other than, e.g. the obvious chicken in "BBQ chicken"). As the English skills of the waiters were relatively poor, we couldn't get any usable help, either. The quality of the BBQ food was average at best, and the quantity was the smallest we've had in a week in Armenia so far. The separately ordered bread was equally below average in both taste and dryness. The plate was then removed when all the meat was taken, but we would have still wanted the sauce on the same plate. The mushroom soup was average, but I've had much tastier, less bland ones. From the service and the food quality, it was a rather underwhelming experience. To get someone to notice that we wanted to pay was the last challenge...
Read moreA Cozy Gem in the Heart of Dilijan
If you’re looking to enjoy the beauty of Dilijan while savoring a delicious meal, this place is a perfect choice. The atmosphere is cozy and welcoming, and the staff are genuinely friendly and attentive. The food is not only tasty but beautifully presented, making the dining experience even more special.
One of the highlights is the stunning view from the balcony — a panoramic scene of the mountains, forest, and river. It’s a peaceful, picturesque setting that adds so much charm to the meal.
A fun fact is that during our visit we accidentally left 10.000 drams banknote instead of 1.000 intended. While we were waiting for a taxi, the waiter came out to check if it was a mistake — we deeply appreciated that honesty too.
Highly recommended for anyone seeking good food, warm service, and a view that captures the...
Read moreExtremely rude and racist service from the two waiters. When we arrived it took at least 10 minutes to seat us (4 people) even though there were empty tables. Finally they "accommodated" us at a table with leftovers. After their generous gesture of giving us 2 menus for 4 people it took 15-20 minutes and multiple polite waves from me to which the waiters turned a blind eye. When one of the waiters passed by our table and could not pretend he does not see me because of my call I asked him can we order and he looked so confused😃. Even then he did not take our order and told me he will send another waiter. We waited another 5 minutes and left. This is the worst "service" I have...
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