UNDER NEW MANAGEMENT AND VERY DIFFICULT
Bring back Alan n Sherri 😘 good quality customer service
Pet friendly accommodation they do charge now for pets.
I HAVE NOW A POLICE INVESTIGATION AS MY HUSBAND AND DAUGHTERS MEDICATION WERE STOLEN, AND THE ONLY ONES WHO HAS A KEY!!
We stayed 5 nights in a family room A customer shouldn't have to go and ask for our motel room to be serviced eg towels and vacuum. Our sofa lounge had a board underneath the cushions. Cleary this is O&hs I did mention to the Manager Tina and her reply was we are under Renovations and we are getting there. And nothing was done, and I haven't put up any pictures of the board and loungeWe'll it didn't help me or my family for 5 days nor did Tina put us in another room. When I told her about the Sewerage Smell that was occurring for days. Just came in and poured Draino down to fix the smell. It lightened the smell a little. Tina never offered to put us in another room the next day just said she will arrange for plumber but we never saw him. Lol
Covid, O&HS change your water in mop bucket for every room. ABSOLUTELY DISGUSTING USING THE SAME WATER FROM ROOM TO ROOM
Customer service 1.0 The only positive was pet friendly accommodation.
Honestly New management and Manager are focused on RENOVATIONS AND Appearance rather than good Customer service.
All good if Tina and New management ban or blacklist me and my family just speaking the Truth. AS I WILL NEVER STAY @ ALBURY CLASSIC...
Read more"A Fantastic Stay at Albury Classic Motor Inn! 🌟"
I had the pleasure of staying at Albury Classic Motor Inn recently, and it exceeded all my expectations! From the moment I arrived, the staff was incredibly welcoming and friendly, making check-in smooth and easy. The room was spotless, well-maintained, and comfortable — the perfect spot to relax after a long day of travel.
The bed was super cozy, and I loved the little touches like fresh towels and complimentary toiletries. The motel's location is also perfect — convenient to nearby restaurants, shops, and attractions. I was pleasantly surprised by how quiet and peaceful the area was, making for a restful night’s sleep.
What really stood out was the attention to detail and customer service. The staff was always available and eager to help with any questions or needs, which made my stay feel even more special.
I highly recommend Albury Classic Motor Inn to anyone looking for a clean, comfortable, and affordable place to stay. I’ll definitely be back on my next visit...
Read moreI had an absolutely wonderful experience at this place! The service was top-notch from start to finish – the staff were friendly, attentive, and really made me feel welcome. The location was perfect, with stunning views and a peaceful atmosphere that made for a very relaxing visit. It was a great spot to unwind and enjoy the surroundings.
However, there was one quirky little thing that stood out: a kid kept staring at me through the window. At first, I tried to brush it off, but it did get a little... strange after a while. I mean, I understand kids can be curious, but it was a bit distracting. That said, everything else was so great that I was able to just laugh it off.
I’ll definitely be coming back, and I’m hoping for a more private window next time! Still, highly recommend this place – the overall vibe and service made up for that...
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