We travelled with Crystal ski and stayed for a week as a family in 2 rooms. The hotel is central but that was also it’s biggest drawback. Our rooms were 1st floor at the front just above the hotel entrance and restaurant. The rooms are dated with tired decor and not particularly clean, the bed was comfortable BUT we hardly slept all week due to noise of people shouting on the street below, the rooms were also far too warm but you couldn’t open the window until 2 or 3am due to the noise which then started again at around 6am with people departing the hotel. Having returned from a week’s holiday I am now exhausted through lack of sleep!|After our first night I asked the receptionist if it was possible to move rooms as we tend to be in bed by around 10 when the noise was at it’s worst, I was told they were full and it wasn’t possible.|We had booked bed and breakfast but on our first evening struggled to find anywhere to eat, I asked at reception if we could eat in the hotel and was told we would have to queue in the street for a table! Luckily, one of us asked a waiter in the hotel restaurant who allowed us a table, the service was very slow ( after around 20 minutes we had to ask if we could order drinks), the food was average, and the glass of house red wine was awful.|The spa area was good and the rooftop pool lovely after a day’s skiing.|Breakfast was average, with the the same buffet everyday. We didn’t realise until the last day that you could order cooked bacon and eggs ( we’d never been told.)|Staff were quick enough to tell us not to take food from the breakfast room though, my son in law was ill in bed so we had made him some sandwiches to eat and were told abruptly that we were not allowed to take them out of the breakfast room. After some discussion the waitress reluctantly agreed we could have them. |All 4 of us agreed that despite the pool area we would never return to this hotel, there are definitely much better hotels...
Read moreWe booked this hotel with half board through Inghams for our ski trip. The hotel itself was fine, our rooms were a little tired but the spa area was great. The problem started at dinner on the Sunday night. The hotel wasn't busy for half board maybe around 12-14 tables but everything seemed disorganised. We ordered a round of drinks, these took around 30 minutes to arrive, our starters took forever to come and they came to take our plates away and advised that they would bring our mains out, the problem being no one had take our order for our main meal. We ordered our mains and they came out relatively quick. Three of us ordered veal, this was over done and cut like a door stop and one of the group had spaghetti, this had clearly been sitting under a hot lamp as it had gone crispy. At the end of the meal, we were asked how our meal was and we gave our opinion and the staff member didn't say anything and just walked away. We left to go to our rooms, 2 of our group went outside for some air and were accosted by the female owner on the way in, asking them how dare they say that the food was overdone and is not 4 star and that we should find somewhere else to stay for the rest of our trip! I don't know if she was stressed regarding something else or just took a dislike to us but this was the end of the relationship with the hotel and we moved to a lovely hotel round the corner...
Read moreWe've just returned from a lovely week at Mannis. We have been once before - for a summer holiday in 1999! Thought it was about time to come back.||We had a great time as this is a lovely hotel. There's nothing really to fault here. The staff deliver an excellent service. Food is great. Spa is a lovely place to chill.||There's a bus service from outside the hotel to the ski lifts, although the main Penken lift is only a short walk away anyway. ||The village has lots of bars and cafes - some more lively than others.||We ate at Mannis a couple of nights (and a couple of lunches), but the rest of the time ate elsewhere as there's lots of choice. We found that the hotels are priced similarly to the cafes.||The breakfast offered something for everyone and no need to go out hungry.||The boot room is clean and modern, with individual lockers (that actually lock).||The spa was welcome each night after skiing; the swimming pool was toasty. We tried the various saunas and steam rooms. Our only complaint about the spa was the presence of a large group of men who were very loud and many insisted on facetime calls at great volume. Not great in a restful environment.||The skiing was good, but you have to climb a bit. Lifts all very efficient.||All in all we had a...
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