I stayed here as a part of a larger tour (I did NOT choose this place and would not have based on the reviews here). I can confirm many of the details in the average to negative reviews. First note, make sure to tell your cab driver it's "Hotel Schaffenrath" NOT Amadeo. They will take you to the wrong place and the signage does not say Amadeo.||||When we arrived, there was literally NO ONE in the hotel (guests or staff) and it took the staff about 10 min to even acknowledge us at the desk. Our room was not ready, yes we were a couple of hours early, but we were literally the only ones in the building. To kill some time we went to McDonald's across the street and came back. Still was not ready. We asked to use the "fitness center" which is basically an empty space on another floor (that was hotter than a sauna) with some basic equipment just thrown in a corner. It was impossible to workout due to no AC. Positive note - there is a nice terrace on that floor which we used to get some air. ||||We had to wait the full couple of hours and tbh the room was not clean and I have no idea what takes so long to get it ready. The rooms are very outdated and are really poorly planned in terms of use of space. Our room was SO hot when we arrived and the AC is SO weak it barely qualifies as "working". We kept the windows wide open and had to request a fan. Note on that, there were dead bugs all over the window sills, on the INSIDE. Took me two seconds to wipe with a tissue, I don't know why the cleaning staff could not have done that. Make sure to ask for a suite with the open-concept vs separate bedroom. Those rooms were even hotter and my family members ended up sleeping on couches.||||The service here was terrible, there was no one there working when the full group arrived in the evening and the keys were just left on the desk in a folder. Anyone could have grabbed them. ||||The positive here? The...
Read moreI stayed here as a part of a larger tour (I did NOT choose this place and would not have based on the reviews here). I can confirm many of the details in the average to negative reviews. First note, make sure to tell your cab driver it's "Hotel Schaffenrath" NOT Amadeo. They will take you to the wrong place and the signage does not say Amadeo.||||When we arrived, there was literally NO ONE in the hotel (guests or staff) and it took the staff about 10 min to even acknowledge us at the desk. Our room was not ready, yes we were a couple of hours early, but we were literally the only ones in the building. To kill some time we went to McDonald's across the street and came back. Still was not ready. We asked to use the "fitness center" which is basically an empty space on another floor (that was hotter than a sauna) with some basic equipment just thrown in a corner. It was impossible to workout due to no AC. Positive note - there is a nice terrace on that floor which we used to get some air. ||||We had to wait the full couple of hours and tbh the room was not clean and I have no idea what takes so long to get it ready. The rooms are very outdated and are really poorly planned in terms of use of space. Our room was SO hot when we arrived and the AC is SO weak it barely qualifies as "working". We kept the windows wide open and had to request a fan. Note on that, there were dead bugs all over the window sills, on the INSIDE. Took me two seconds to wipe with a tissue, I don't know why the cleaning staff could not have done that. Make sure to ask for a suite with the open-concept vs separate bedroom. Those rooms were even hotter and my family members ended up sleeping on couches.||||The service here was terrible, there was no one there working when the full group arrived in the evening and the keys were just left on the desk in a folder. Anyone could have grabbed them. ||||The positive here? The...
Read moreHow is this possible for this hotel to have 4 stars????!!!who is putting all these positive reviews???First of all we are talking about an old under construction hotel with no service and no restaurant inside!!We visited this hotel with our group at 30 of December.We found ourselves only one young guy on the reception.He informed us that they don't have anything to offer and no room service and don't ask anything because he was all alone in the reception.The guys that where on reception the next days were bored and not cooperative with us and when we were asking them something their face was disforming!!The breakfast was insufficient and with low choices for food.In my house I have more things to eat than this awful 2 star hotel.The hotel room very old and kind of smelly.2 independent beds stuck to each other with independent covers!!Big problem with the showers!Every time we were taking a shower all the water was leaking to the floor inside shower room with nowhere to go!Many towels did their job to ensure we don't get drowned!!The independent toilet room looked like a public toilet with a very bad smell inside.The location was 4 km away from city and no transportation to city.This infamous "4" star hotel didn't have restaurant so in the new year Eve everything in hotel was closed.Also there was no lighting inside room and corridors making it very dangerous.Please avoid this hotel at all cost.I don't recommend it at all.Be advised by an independent and for many years...
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