New Hotel Grand View — Hotel in Sylhet Division

The Grand View is a little mis-named because there is no “grand view” especially from a side room which is where I stayed. It is situated on top of the “Tescoo Store” which has the same branding that we all recognize but that extra ‘”o” and no groceries. Love it! The hotel begins with reception and the restaurant on the 2nd floor (3rd for Americans). Reception is pretty small but has seating benches and is clean and functional. The staff speak reasonable English and were very helpful. They really wanted us to like the hotel and Bangladesh. The only lift is tiny and slow but eventually gets the job done. My room was pretty spacious with 2 queen size beds that were reasonably comfortable, a bonus after some of the rock hard mattresses in other Bangladeshi hotels. There was also a desk and chair, mini fridge with a few drinks inside, small flat screen TV on the wall and a ceiling fan. There was also an A/C unit which I didn’t use. I also didn’t turn the TV on but one of my fellow guests complained that there was no English-language news channel. Being at the side my small window looked out on the wall of another building about a meter away. The downside was the lack of light but with the upside of it being much quieter than rooms at the front and back was ample consolation. The floor was carpeted which is unusual in Bangladeshi hotels. Everything was clean and unscuffed. ||||The bathroom was really tiny with an unenclosed shower squeezed between the sink and the toilet, both of which were awash after use of the shower. The hot water ran cold really quickly even with just a brief shower. There was free wifi which was easy to use and stable but ran very slow some of the time. ||||The breakfast buffet was fairly standard but ample. I had some laundry done which came back within 24 hours neatly packaged in individual clear bags. It was only later that I discovered all my stuff had been washed together and one garment had bled deep blue dye onto everything light coloured. Not the end of the world but irritating ||||On balance the Grand View is a reasonable choice in Sylhet particularly with the lovely staff who go above and...

When I entered the hotel first, I was amazed by the humble and friendly behavior of the staff. They guided us regarding the places we could visit. The room was clean. Within the budget, we got an air-conditioned room with a TV. The breakfast was lovely. ||However, the phone didn't work, so had to call reception from my personal cell every time. Apparently they don't have a cup of tea, or coffee that we can drink in the room. I would have given it a five star, but at the end, they told us to leave earlier, although we told them the exact time we'd be staying. We had to leave 3 hours early and roam around because they had another reservation. What I was disappointed with, is that we confirmed the exact time till which we'd be staying. Other than the mismanagement, lack of additional services and functional disturbances, it...

From London. Stayed with couple friends at 2nd complex. Ontor at reception was very helpful as were all staff. Good location, breakfast included. Lunch and dinner service available. Room service available. Right near the main area including food places like Kazi Asparagas (Food court) and mosque all within 5 min walk. Hot water available in the room. Stayed at room 413 with view of main road. AC, fan and TV included as well as good Wifi signal. Got early morning breakfast in the room before breakfast started as we were leaving early. All round comfortable and relaxing stay. Will come here on my next visit....