Pajuçara Praia Hotel — Hotel in Região Geográfica Imediata de Maceió

Reservation of 3 bedrooms done through a hotel booking site: when travelers of 3rd room arrived, reception could not find the 3rd room and was not very friendly when guests arrived without me (while name of one guest was indicated in the booking).|Overall, hotel standards do not meet classification and price; it is decent, but not corresponding to the category and luxury displayed on official pictures (done by a very good photographer and most probably retouched).|We booked rooms with seaview and I must admit view was stunning - only issue is that at night there are many powerful public lights in front of the hotel (to allow late beach volley, tennis, walking and caring for safety), while curtains are not wide enough (and in one room, one was even partially torn, while in another room a handle was missing).|Bedding was very good and cleaning service as well. Shower is Italian style (which is good), but taps are outdated, water temperature was not always the same, and pipes hardly can swallow shower water. Rooms are confortable, but would also require refreshing decoration. Wardrobe has no door: only option not to expose something is to rent the safe, though it is not very big.|Rooftop area is not as beautiful as it looks on official pictures: tinted windows at sea front probably reduce the warmth in the summer, but they definitely reduce the view impact (on top of not being super clean).|"Continental" breakfast is very decent and mostly regional, with quite a large selection of products including bread, sweet (fresh fruits and juices, bread, cereals, jam, regional pastries and yogourts) and salty (croque-monsieur, ham, cheese, mixed eggs, local dishes including sausages and cassava), with some changes from one day to the next.|Beware when checking out: they tempt to add some snacks you would have taken from the minibar and request local tax even when you have paid them with your booking. Fortunately, they did not insist when we...

The first hotel I've seen in my life that you will be charged service even if you self-serve yourself in your room! And worse than that, when I asked about it at the front desk I had absolute lack of communication and kindness from Mr. Adalberto Jr. I asked for the manager, and when he arrived (Mr. Lucas Tortelli) he was instantly at the side of the "problem employee". Please note, I am not talking money here as the whole issue was on roughly 10 dollars… But I am talking politeness and kindness. Nobody wants to go somewhere and spend money for NOT having pleasure moments. No plans to stay there again. View is amazing. Decoration is poor. Service...

The rooms have a great view as the hotel is on the beach drive. The rooms are good size, decent bed. The room and especially the bathroom could use and upgrade as it looks like it was done in the early 2000s.||Breakfast is not bad.||The one negative point about this hotel is the garage. Few spots so it’s first come first serve and the garage is small and terrible to maneuver....