Cassino Tower Hotel — Hotel in Região Imediata de Campinas

Location is pretty good, as is the room itself. The breakfast food is good but the service is weird; for instance, there is cutlery at each table, but after I ate my first plate they took it away with the plate, and there are no spares to be found unless you ask a waiter.

The major complaint is that the (paid) wifi wasn't working on the first day, and it took them over 12 hours to get it fixed. The reception's attitude at first seemed to be "this is not our problem, I'll give you the tech support number" (a third party). We were a large group and everyone had the same problem, but they still routed everyone to tech support, and even after they realized their link was down it still took a long time to get the...

Great hotel to stay in while in Campinas! The staff is very friendly and helpful, from the moment to step inside, all the way up to the staff maintaining the fitness club! Breakfast comes with a variety of juices, fruits, breads, eggs/omelettes and so much more! The rooms are clean, though the AC is a bit loud during the night. They offer room service till 6pm. The gym is a bit falling apart and one day there were no towels all day, but otherwise, overall you can have a good workout. The saunas and the...

One of the most unpleasant experience regarding hotel rooms. The room barely have enough storage area to unpack my clothes, the phones in the room did not work, and the room was not a modern one. Selected this hotel over the Tryp, because had bad experience in that hotel. Compared to that, the room is a little bit...