L'Opera House — Hotel in Sofia City

Been there on 08.2020. When we booked, we had little expectations. Because it is a little hotel 3* hotel in Bulgaria(where the rate can be tricky). But from the get-go the place established itself as a professional, I made a mistake while booking and asked for help. They were very responsive and fast. The hotel is in the center of Sofia, about 300 meters from the Major Cathedral of Alexsander Nevsky and about 600 meters, from the "Kliment Ohridski" metro station. Its' position is brilliant, many other beautiful sites are within foot reach, Ivan Vazov theater, the independence square with some ancient sites, and a wonderful statue of Sofia. The hotel itself is a small restored building, which looks classically nice. You can feel the classic thematic on the inside too. Pictures and other attributes which give the hotel an authentic feeling. But the best is the staff, and especially receptionist Poli, she was exceptional. Any question or request, she always found the solution, she literately covered us with care (by the way she helped with reservation problems too). And although we were there for only one day, we felt like we were a bit at home. So you would ask yourself, how such a hotel has only 3* or even 2 (I just saw it here). First, there is no Lobby, there is a room which in the morning serves as a dining room, the reception opens only until 18:00, and not all the rooms are so good as the one we got. But if you have a problem(in our room we had a loud niagara at the toilet, with constantly running water), but we told so and got another great room. The breakfast is continental(eggs, butter, toast, jam, tea, coffee, etc.), which may be another indicator for the amount of the stars, but once again, the product was good, if you needed another toast or milk, you need just to ask. To summarize, it is a great value for money hotel. If you need a quite, clean, comfortable hotel, with nice staff, in the heart of Sofia, this is it! ...and don't forget the price, it's CHEAP!

Oh wait, and if you are thinking great but how to get there by car, although there is no need because everything is so close. You can rent a car to your door with one of the local car rental offices, I used...

Great Receptionists (Tina and Paulina), very helpful and hard working people.||Breakfast was fine. It is prepared beforehand and is waiting for you on the table when you come downstairs. It is the same each day and consists of a boiled egg, various cheeses, ham and toast. Fresh Tea and Coffee is made for you and you can help yourself to fruit juices, milk and cereal. I found the breakfast to be adequate and had no problems. If you do not think you can make breakfast then you just have to let the Receptionists know and they will make up a breaky and leave it in your fridge in the room for you.||Location is excellent. I did not use any transport while I was staying here apart from the Metro from the Aiport to Serdika metro station which is about a 10 minute walk away from the hotel The Metro from the Airport to Serdika takes about 30 minutes (1.6 Lev = 80p).||The bed was very comfortable and the room spacious. It was very clean and the bathroom/shower were good.||All in all, no problems and I would recommend the hotel.||There is a craft/real ale bar just outside of the hotel and lots of convenience stores within 1 minutes walk if you want water, beer, food, etc.||Can't fault the...

The hotel was perfectly acceptable - not great, but not bad. Sofia is not a good hotel city, so you take what you can get.|The hotel has no lift ( elevator ), so be aware of this.|I was in room #5, on the 3rd floor, for 7 nights.|The entire time, the room had an unpleasant odor in it.|The reception desk is staffed by one person,|from 8 in the morning until 8 in the evening.|Other hours, you are on your own.|I did not find the staff particularly friendly, but then, I was in Sofia for a week, and did not have a single person smile, greet me, thank me for my business; the Bulgarians don’t seem to be a friendly culture.|The location is good, 5 minutes walk from the|lovely Alexander Nevsky Cathedral.|The bathroom was good, and the WiFi...