Stayed in this hotel in December through work - we had four weeks of training and conferences and I have to say that I was pleasantly surprised.
The hotel is very nice and for my experience, very clean. We were provided with prepared lunches and dinners every day that I was there and the food was great! The layout is simple on all the floors, the pool and workout area are easy to find. The hotel security seemed fine to me although, I was warned not to leave anything of value in my vehicle. The hotel is near Old Downtown, Historical Chilliwack which is on the Nort-East side of the city.
DT Chilliwack is nice but also pretty impoverished. There are lots of homeless around and not alot of services to around sister them. The hotel has had a large park with a beautiful pond, frequented by the homeless during the day as spaces between the trees provide a hiding place for some. There is security roaming around and removing people so I never felt unsafe in my walks around the pond.
There are lots of restaurants within walking distance but because we went in December and it was clear and windy, I was too chicken to walk far - I didn't come prepared for the cold.
My room was on the 7th floor and had beautiful views of the valley and mountains. The room faced ESE but afforded wonderful views of the Cascade Range and the valley to the south. The room consisted of one king-size bed, a desk, a lounge chair, a dresser with TV, bedside tables, a closet with a safe and a decently sized bathroom with tub and great water pressure and temperature.The room was clean and the bed was comfortable for ME. Not so for colleagues of mine.
The hotel has a restaurant which I haven't tried yet but have a 15% discount voucher for. Maybe my last night here.
The hotel has and decent sized pool 15-20 metres long and deep enough to be fun. Unfortunately during my stay the pool was pretty cold . Fortunately , they and so have and so have hotntub which was the perfect temperature to soak and warm one-self after a day of standing and being around lots of people.
The service was great. All staff I met in the halls, lobby, and pool were very friendly and helpful. This hotel practices being green which provides each guest with the option of cleaning or not cleaning the room on a daily basis, replacing towels daily, etc. I chose to leave everything until the end of my stay in order to "preserve water and protect the environment." Hope it actually helps.
I would return and stay at this hotel for work or personal business. Rates...
Read moreI'm disgusted at the price that was charged for the catering services provided at the Coast hotel in Chilliwack BC, We were staying in the hotel as my girlfriends family was there to take care of their ill father in the local hospital, After he passed away because of the fact many of the family members including ourselves were staying there we thought it would be best to hold his Celebration of life service in there banquet facility. We had no idea how many would be attending so we settled with a number of 75 to be safe, They reduced the rate of the hall as more relatives were coming from out of town to stay there as well. The hall was $350 for the use of 4 hrs the catering would be priced at $2600+ for Coffee/ Tea, juice and finger foods, I now wished I would of taken a picture of the food provided and the servers that were to look over us. 1 tray of sandwiches, 1 tray of veggies and dip, 1 tray of 72 small samosas and 72 meatballs and 1 tray of fresh fruit. That's it and that's all for $2600+ well I'm know Einstein but there is no way that would amount to $2600 unless it was flown in from France or something, I feel they took advantage of a very caring family during a sad chapter in their life at the loss of their Father. The servers were young people not even trained in the proper etiquette of serving, at one point I had to address the front desk that the young lad looking over us has to be told that he can't just zone in on people and take their plate from under them while they still had food in their hands and on their plate, at least not without first asking if they were even finished with their plate. I plan to take this further than just this review as I feel this family was taken great advantage of and at this point I don't recommend anyone to stay with Coast Hotels until this matter is corrected. I work for "United" and stay in hotels over 200+ times a year and will pass this info on to my colleagues to boycott this chain of Hotels . With the price of the hall and Safeway's doing the catering I believe it would of been under $1000. In finishing, the stay in the hotel rooms was fine. The front desk help was great. This review is solely based on the exorbitant costs of the " catering services provided." The hotel stay I would rate at 4 stars but as far as the catering I won't...
Read moreWe recently stayed here for 4 nights during some family events in and around Chilliwack. Given the options in the area, overall we were pleased with our experience.
The main lobby of the hotel is modern and updated, the rest of the hotel is old and worn - our room was clean and the beds were comfy, but there were huge gouges and marks all over all the walls a drip stain under the window. The carpet was old and worn, but the age showed the most in the bathoom - I'd say maybe 80% of the tiles in the bathroom were cracked, chipped or had some sort of mark on them which initially made it look very dirty. The walls were stained/marked up in here, as was the door. There were glass cups next to the ice bucket, but they were not sealed in anything and had water marks on them, just all these little things that put me off initially. But again, the room was overall clean. The window in our room opened, but there was no screen so we couldn't keep it open which was too bad because at night it would have been nice to turn off the AC and just have the breeze.
Staff were all very friendly and helpful, we initially said we wouldn't need daily maid service (they have a green initiative to try to help the environment, was happy to participate). When halfway through our trip we decided on asking them to come in for a quick tidy/towel swap and they were happy to oblige.
The restaurant on site less than impressive - on the first night we were there, we went to the bar for a drink before going to bed, the one server clearly had friends there, so they were sitting on the patio being very loud, smoking out there, and even though we had been told they were not going to be serving anymore, they had no trouble pouring shots for that crowed. Breakfast was disappointing but most buffets in hotels are.
Location itself is not in the BEST area, but they do have security at night for the parking lot which was appreciated.
Again, overall, we were pleased with our stay. The location, with a grocery store, Starbucks and such just across the street, a great pizza place down the block & easy drives to our destinations like Harrison and Bridal Falls, we will not rule out staying here...
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