Quality Inn & Suites — Hotel in Petawawa

Recently stayed at this hotel for a silver stick hockey tournament our team signed up for.

The minute we showed up at the hotel to check in, we were harassed by management staff about the hockey stick my U15 aged son was holding with his equipment.

We were abruptly, and rudley informed that hockey sticks were not allowed in the hotel lobby or in our guest room. This is the first time ever we have heard about restrictions to what we were allowed to bring into our own private room that we rented at a hockey tournament or anywhere else. We have been doing this a long time, and to be honest, I was caught completely off guard by the rudeness of the manager suggesting that we would somehow break the sprinkler system or be responsible for all damages to the hotel if we brought in our sticks to our room. We were told to leave them in our car overnight or that the hotel would keep them behind the front desk. I'm sorry, but at $400 per stick, this is a tough ask. I had explained to him that my son just had a stick stolen from the hockey rink this same week and that the stick he was holding was its new replacement. He told me about a group of trouble makers they had on a prior weekend. I also mentioned I thought this was a stupid policy since they had a hold on our credit card for damages already, and there was no need to assume we would be causing troubles just because they had trouble the weekend before we got there. He told me he was going to write down and record my protest to this rule. I told the manager that I didn't want to fight about it since we had just gotten there, and my family was standing there watching all of this in disbelief. We took a chance and left our sticks in the car all weekend to comply with his rules.

The room was very clean and tidy. Beds were comfortable, and the rest of the staff was quite pleasant. There was no hot water both mornings for us to take a shower, and the space heater provided for the room was a bit small, so we were pretty happy to get home.

All in all, for any other pupose, the hotel might be a good stay. I would highly recommend, though, a thorough review of the management practices and hotel policies before continuing to rent to any more hockey teams. It really is a horrible way to start a weekend for all parties with such...

I have stayed at many hotels in the area and this was my first stay at the Quality Inn in Pettawawa.

Upon check in the receptionist was welcoming and friendly, she provided us with all of the information we needed (and more) to make our stay enjoyable. The room was clean and in good condition.

It's located right next to Kelsey's restaurant which is a huge benefit when you've had a long drive and don't want to find a place to eat dinner.

I was disappointed with the bed, the mattress wasn't comfortable, it had a mattress pad that kept bunching up beneath the bottom sheet and the mattress was a bit too firm for me. The bedding was also a suprise, the top layer was a very inexpensive looking synthetic cover. The 'duvet' was really noisy with a thick/stiff cotton cover that kept rustling like paper every time I moved and the sheets also felt synthetic, they didn't have that nice crisp 'hotel' cotton that you find in other hotels. The top sheet and 'duvet' didn't stay together well when turning over, so often woke up with the top sheet crumpled up and just the duvet over me and the duvet was so heavy it kept sliding toward the bottom of the bed, I woke up several times with cold neck/shoulders that had become uncovered each time the duvet slid off the bottom of the bed.

It's nice that the hotel provides breakfast, but it is the usual choice hotel budget breakfast which had run out of several items (juice/fruit/muffins/wholewheat bread). The coffee was decent and available 24/7 with real milk/cream instead of the inn-room powdered whitener. I prefer the breakfast at the Holiday Inn Express which is continually replenished, seems to offer better quality products and offered more variety.

None of these things are deal breakers, it's a reasonable hotel and the receptionist was far more customer service oriented than some of other hotels I have stayed at...

My stay at the Quality Inn was great! No complaints here. My room came equipped with a mini fridge AND a microwave, so I was able to do a small grocery haul for my week stay. This saved me good money. The pool and hot tub area was always clean, and not too busy. The only thing I didn't like was that you had to pass through the Lobby to get to the pool area, which was awkward sometimes if you were walking by in a towel when the lobby is full of checking-in guests. There are no changing rooms in the pool area, only one washroom. The fitness room is nothing to be too excited over, but it does the job, and is open 24hrs. It comes equipped with 2 cardio machines and 1 bow-flex type machine. (the room is very small) I never had a problem with getting extra coffee, towels, etc at the front desk.
The wifi was spotty at times, but that's no big deal to me. They have a very convenient business center with 2 computers, a printer, and other supplies you may need at the front desk. This hotel IS pet friendly, so if you have allergies to animals, I would mention it to the staff (I was sandwiched between 2 rooms who both had dogs.) For those of you with food restrictions, they offer gluten-free bread for breakfast, and also soy milk for...