Dairy Queen Grill & Chill — Restaurant in Petawawa

Completely horrible, If you want a double fudge cake go to Pembroke! We ordered and paid for a double fudge and cookie layer for our sons ice cream cake, and not only did we not get the extra fudge the manager contacted me and wouldnt refund the extra money that was charged, instead he asked for a picture because his cake maker "said" she added the extra. He then stated that I probably knew someone in the Pembroke DQ and that's why I get so much extra fudged in the centre, when in fact that's not the case, Pembroke DQ take pride in their work! The Petawawa manager also called and harassed myself and my husband on 4 separate occasions and deleted our review 2 times before my husband called him out on his inappropriate actions. 2 months after the accident, I had my daughters cake made at the Pembroke location, I told them the story about what happened and not only did they include the extra fudge, they didn't charge me for the extra fudge and gave me an additional $5 off the cake......... without a damn...

It's a shame because their food is delicious. But every. Single. Time. For the last 2 years I've gone there, I ask for one honey mustard and one sweet and sour. (The 6 strip basket is shared between 2 people in our house) It's such a small thing but they charge me 50 cents every time and EVERY. SINGLE. TIME, it's not in the bag. It's a small thing but I cannot fathom how it's possible to charge someone every time and not deliever. 50 cents isn't a big deal until it's once a week for the past 2 years. It's $52 dollars..🤦‍♀️ Either the owners are drilling this into the workers heads as a way to cut costs, or I have zero other explanation for this to be consistent. 🤦‍♀️ Dairy Queen.. get your stuff together. Next time I'm coming back and losing it. :) I've even left notes on the valley eats app as well. And at the drive through I make it clear each time. 🤦‍♀️ It shouldn't be this...

While Dairy Queen isn’t known for its exceptional food I think what they were serving was outrageous for the price. I got a small chicken strip basket and a small blizzard and it was over 20 dollars. While their blizzards are quite good and I would personally recommend the skor blizzard the food is some of the lowest quality fast food I have every gotten the food itself was slightly below average in taste charging 15+ dollars for a small to medium meal at a fast food restaurant I think is unreasonable Id return for the blizzards but not the food if you ever go here the foods just not worth the service on the other hand was excellent and some of the best service I’ve seen in a fast food restaurant and it was quite a nice establishment architecturally in conclusion I’d recommend you come for the blizzards but...