ISEYA CLOUD HOTEL — Hotel in Chongqing

Stayed here for a total of five nights and couldn't have imagined a better hotel!First off, the interior design surprised us. A curated mix of minimalism + surrealism; I felt like I was in a glass wonderland! Seriously, I felt like I was in an modern art museum. Next up, the hostess led us to our room and gave a tour of the inside. When I didn't think I could be surprised more, the room really did it for me. The room was more luxurious than the pictures and the tub was larger than I imagined. Although I didn't get the view of the Raffles Tower, I still did get to see the amazing cityscape of Chongqing and the Yangtze River. They also provided a cute illustrated booklet of nearby attractions and recommended activities. Service was also incredible. Every morning I received a WeChat notification of the day's weather, traffic conditions, and housekeeping options. Their WeChat personnel was also very attentive and responded quickly to questions. They had a list of amenities, one which was of a bubble bath, that we definitely took advantage of. We asked the staff to prepare the bath for us prior to our return for the night and they did an amazing job. The hotel even offers free laundry service although it did take 24 hours and items like underwear and socks weren't prohibited. Overall, I would stay at this hotel again in my next visit...

My recent stay at Iseya Hotel was simply amazing. The hotel’s location at Chao Tian Men is unbeatable – it offers a stunning view overlooking the iconic Qian Si Men Bridge, which was a highlight in itself.We booked the Duplex room, and it was perfect for our family of four, including two young children. The room was spacious, super clean, and thoughtfully designed, with a comfortable sofa that made the space very livable and practical for families.What truly stood out was the exceptional service from the hotel staff. From the chambermaid to the receptionist, everyone was incredibly friendly, professional, and polite. A special mention goes to 橙子, a receptionist who delivered impeccable customer service. When I mistakenly went to the wrong location for the Chongqing 1949 Theater, she took the initiative to personally call the theater staff and help me sort things out. Her attention to detail and willingness to go the extra mile made me feel genuinely valued and appreciated.Overall, our experience in Chongqing was made even better thanks to Iseya Hotel. I highly recommend it to anyone visiting the city – especially families looking for comfort, convenience, and outstanding...

The BEST Hotel Experience Ever ★★★★★My stay at ISEYA Hotel in Chongqing was absolutely incredible—it’s the best hotel I’ve ever experienced! Everything, from the beautiful design to the outstanding service, was top-notch!!👍🏻👍🏻👍🏻👍🏻I want to give a SPECIAL THANKS to the amazing staff who went above and beyond during my stay: - Kuzan, who greeted us warmly at check-in and made us feel right at home. - Duo Duo, who helped me book a Thunder Spa session at another branch- Peaches and 南北, who took care of our laundry with such care and attention. - Mu Nan, who kindly assisted us with ordering a midnight food delivery on our last night before checkout. - Also the housekeepers called 南北, 桃子 and 星星❤️ (They're highly recommended and truly deserve appreciation from us as well as in their careers) Each interaction felt so personal and thoughtful, making our stay unforgettable. ISEYA Hotel truly stands out not just for its comfort and style but for its incredible team. If you’re visiting Chongqing, this is the place...