An Absolute Nightmare – Avoid This Hotel at All Costs!My recent stay at this establishment was so profoundly appalling that I consider it my duty to warn every single person considering it: DO NOT BOOK THIS HOTEL. From the moment I stepped through their doors until my desperate departure, this place was an unmitigated disaster, a true nightmare from start to finish.Let's begin with the staff, who were not just rude, but astonishingly unprofessional and utterly devoid of any semblance of customer service. They behaved as if my very presence was an inconvenience, offering no help, no courtesy, and radiating an air of disdain. It's clear that the concept of "hospitality" is entirely alien to them.Then there was the room – simply put, it was disgusting. Filthy, poorly maintained, and so impossibly cramped it felt less like a hotel room and more like a glorified, unkempt closet. The basic expectation of cleanliness, a fundamental standard for any accommodation, was spectacularly unmet here. It was a squalid, uncomfortable space that actively detracted from any possibility of rest.To add insult to this already abysmal experience, a "free cruise" was supposedly included with the stay. However, the hotel staff demonstrated an utterly abysmal failure in communication, neglecting to inform me of this crucial perk in any timely or effective manner. Consequently, I ended up missing out on it entirely – a testament to their shocking disorganization and complete disregard for guest experience.In summary, this hotel is a catastrophic failure on every conceivable level. It is plagued by an insolent staff, offers squalid and minuscule rooms, and operates with a level of disorganization that is frankly unacceptable. Save yourself the immense headache, the profound disappointment, and the wasted money. Book literally anywhere else. This place is to be avoided...
Read moreWe booked in last minute for this hotel, after staying in a 1-star resort which we were horrified with.||Upon arrival, the reception was friendly and accommodating. As we had relatives in one of the rooms, they were able to put us in nearby rooms so we were close to each other. Because it was last minute booking, we weren't able to secure the river view side, but we appreciated the gesture of putting us near our relatives. ||The room itself was decent, with two single beds, a desk with coffee table and three really comfortable chairs. The bathroom was old but pretty decent. Amenities had a $5RMB per pack which included toothbrush, toothpaste, shampoo and amenities bag. ||Wifi was complimentary with decent speed and connection.||Housekeeping came daily and bins and towels were replenished if they were placed in the baskets. As they were heading into the environmentally-friendly direction, this meant that you'd need to actively place towels into baskets and a "clean me" token onto bedsheets to have them changed. ||There was also complimentary breakfast served daily although the food and the environment weren't that great||Overall, considering the cost and location, it was a decent hotel with...
Read moreWe booked in last minute for this hotel, after staying in a 1-star resort which we were horrified with.||Upon arrival, the reception was friendly and accommodating. As we had relatives in one of the rooms, they were able to put us in nearby rooms so we were close to each other. Because it was last minute booking, we weren't able to secure the river view side, but we appreciated the gesture of putting us near our relatives. ||The room itself was decent, with two single beds, a desk with coffee table and three really comfortable chairs. The bathroom was old but pretty decent. Amenities had a $5RMB per pack which included toothbrush, toothpaste, shampoo and amenities bag. ||Wifi was complimentary with decent speed and connection.||Housekeeping came daily and bins and towels were replenished if they were placed in the baskets. As they were heading into the environmentally-friendly direction, this meant that you'd need to actively place towels into baskets and a "clean me" token onto bedsheets to have them changed. ||There was also complimentary breakfast served daily although the food and the environment weren't that great||Overall, considering the cost and location, it was a decent hotel with...
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