Hotel Cabreromar Cartagena de Indias, Colombia. Playas de Marbella — Hotel in Cartagena

I will never stay at this hotel again. It was atrocious to say the least. The room was not as advertised. The air conditioning was only in the bedroom (and smelt like it hadn’t been cleaned in years), there were no towels, bedroom lamps, there was only one working blind in the main room as it was broken so gave no privacy to the street and facing apartments. There was also no WiFi or Cable tv as advertised||||If this was not bad enough. I left the hotel the next morning thinking I had a booking for 2 nights and on returning that evening I was told my booking was only for 1 night and that I works have to pay $80,000 pesos charge for late checkout. I explained that there must have been some mistake as the booking should have have been for 2 nights, but the manager ‘John’ arrogantly this was all my own fault and that is I wanted my things or wanted another night, I would have to pay for another night. ||||After a lengthy dispute over the fact, he or any members of staff made any attempt to contact me about the checkout, the manager (John) decided to offer the room without the checkout charge for the same price as the night before. Except for the fact he started making up the prices from the top of his head as the price kept changing. He finally tried to charge me $322,000 pesos and again arrogantly claimed this was the price I had paid for the previous night. Only after I was able to find the receipt for the payment in my bank app would he agree to his error. Needless to say after the experience and absolute impertinence of this so-called ‘manager’, I decided to leave and find...

From the moment I arrived at Cabrero del Mar I felt sincerely welcome. The Manager, Jimmy, came out and greeted me and we talked for quite a while about our lives and travels. We became friends over the next 2 weeks.||The facilities are clean and well maintained, with spacious rooms, a jacuzzi and restaurant on sight! Breakfast was served fresh every morning and with a smile from the professionsl and friendly staff. Everyone, especially Maria and Julie, were so kind and helpful. ||The location was an easy walk to the walled city although a cab ride was prsctically free. Great location, great staff, great facilities...I highly...

Our stay was very pleasant. We booked 1 of the apartments which included 2 bedrooms/2 full baths, kitchen, living/dining room and a balcony. The staff was always very pleasant and always willing to assist on anything we needed. The hotel is very clean and modern. Breakfast is very generous/healthy, they change the menu everyday which was very helpful. The location is close to the Old City but you need to take a cab to go to the beach. Jimmy the owner is always around checking how was was our stay and if we needed any additional assistance. I recommend this hotel if you want an affordable but clean option....