Lowcost Hotel Ostrava — Hotel in okres Ostrava-město

We visited this hotel twice, every time it was for one night, we were on our way for vacations. The rooms were really comfortable, big and clean, there was free wifi. Bathrooms weren't so nice as rooms, they were a little bit smelly and in one of them the shower wasn't complete. But they were clean as well, so for one night it wasn't so bad. Breakfast was very simple, nothing special but eatable. Tha man in breafast room/reception was really nice, he doesn't speak english, but we found the way to communicate. There was also a girl with long dark hair in reception and when we talked with her on the phone she was nice too, she helped us to find the hotel ( we was without navigation) and she waited for as until we came to hotel and it was very late like 1 am. But after we came shw started to behave strange, she made some negative comments about my country and my countrymans. i tried to be nice, I asked some questions, but shw responded rudely and she treated me like that every time I talked with her. And the cherry on the cake - she rolled up her dress in way we havw seen her panties. Twice! Not really elegant way to do with guests I think. So we don't know if we come back to this hotel next year, maybe we will find...

The worst experience I've ever had in my life in a hotel. I spent one year in this hotel. Cleaners vacuumed the floor five (5!!) times in total. They cleaned the shower ONCE (1!) and almost never cleaned the bathroom. The room doesn't have curtains, so it is impossible to sleep well in sunny days. The refrigerator has so much ice built up that it almost not possible to use it any more. The older lady in the reception doesn't speak English and during the whole year I asked for something once. She was very rude and literally threw her phone at me with Google Translate open. Absolutely the worst behavior I've ever experienced in a hotel. A receptionist being mad because a foreigner who's living in a hotel talks to her in English! Unacceptable, unprofessional and rude behavior. I understand that this is a low-cost hotel, and I didn't expect some luxury but I believe that the rooms should be cleaned at least once per month and all receptionists should...

We used Lowcost as a transit hotel, so I really appreciated that even thou it is a 2* hotel, rooms were pretty OK, bed was comfortable and washroom clean. Since we were a group of 53 people, we had to wait to get to our rooms because most of us were accommodated in the 8th floor and the lift to get there was only one (the stair was closed, so it wasn't an option). Now about the breakfast - we got 2 sausages, a lot of bread, few cucumbers and tomatoes and a small pack of butter which expiry date was last month ... and one more thing, maybe it was just a coincidence, but out of my friends bread came out a pretty big bug ... yeah. ||||In general, if you are looking for a transit hotel, this is a good option. Just...