Panda Resort — Hotel in South Sinai

I waited for about two hours in very crowded reception without AC to enter my room even though I came with a bus provided by them, when I took my room I found the AC is broken, and my bed was wet because of the AC, some lights also was broken, the door was broken and couldn't close it well and finally spiders on the walls beside the smell of the room. They changed it for me with another room after that. It was better not the best but I was very tired so I accepted it . Breakfast was not good 😕 The recipients were trying to do their best, but it was an administration problem. I was ordering for bus to nuweaba from the beginning of the reservation and was asking about the time that the bus will pick-me-up day before, but they weren't replying to my question, and on the last day I kept asking without response till found the recipient call me to leave the room and when I asked them about the bus they told me it's not our problem magic tripe is responsible about replying on our page so call them we are not responsible we need you to leave the room. The only good thing is that I didn't have any comments, was the beach sandy...

Our stay at Panda was disappointing due to poor service, lack of security, and unprofessional behavior. We were a group of 7 girls in 3 rooms. One evening, a friend visited, but there was no one at the front desk to assist him. He called us, and we told him to head to the beach, as no staff were present.

The issue wasn’t our fault but the hotel’s negligence. If a thief or intruder had entered, there would have been no one to stop them. Room doors weren’t secure balcony doors could be easily opened and the beach was accessible from the street.

Despite this, we were treated disrespectfully, even though the hotel allowed questionable behavior from others staying near us. While we respect others’ choices as long as they don’t harm us, the double standards were clear. This hotel is unsuitable for families or groups of girls it seems more fitting for young men. I wouldn’t recommend it to anyone looking for safety or...

I would've given better rate except for the reservation manager, we were inquiring about availability to extend our stay but they confirmed that all rooms are already booked and when we checked booking we found one room available with same period we inquired about, when we informed reservation team about that they have denied it and closed the booking for us, the manager didnt even apologized for what he did which is terrible, we have never faced such service before, however, this will be the last time in this hotel for us.|We would like to give a very special thanks to khalid, he was very helpful, nice and cooperative man, definitely would recommend to have more...