Arena Hôtel La Défense — Hotel in Arrondissement of Nanterre

My main complaint is that the air conditioning was off during our whole stay. We dreaded getting back to the hotel because we knew it would be hot and uncomfortable. The woman in the lobby was incredibly unfriendly and said that the AC was turned off to save on costs and that it wouldn't be turned on until April 28. April 29 came around (when we gladly checked out), and the AC was still off. The website advertises that all rooms have AC, which they do, but the hotel turns it off to cut costs. We asked if they at least had a fan, and she just said they didn't have fans. And the windows don't have screens on them, so if you open them to get some cool air in your room, you basically have an open hole to the outdoors. That was great when we opened ours, and the first thing we saw was a huge spiderweb with a spider on it by the corner.|Also, the lobby is on the third floor of a building, and there is no elevator or escalator, so good luck getting there with disabilities or heavy luggage.|Furthermore, the shower drain clogged the first night. The night staff spoke very little English, but we were able to work with them, and they moved us to a different room with a working drain. Since they seemed more friendly than the daytime woman, we also told them about the AC, but all they said was to wait 30 minutes for the AC to work. Obviously, it never worked.|Lastly, this hotel is very near a train station, but keep in mind that it is an RER station outside of the Paris area (it's not a metro station), so if you get the Navigo card, that won't get you as far as you need to go.|I would not recommend this hotel to anyone visiting the area, nor would I stay...

indeed it is difficult to found as the entrance is not on them ain road and you have to go up the stairs. Getting up the stairs with luggage it is challenging.||||Room was great very big and family room was big enough for 4 persons. Nice decorated room, cleam and big bathroom||.||Breakfast was included and was very nice, very good which was unexpected for Paris city style hotel. Big vareity included freshly made on the spot ,waffles and croisant, fresh orange Juice etc.Actually the breaskfast was supe for Paris standards.||||Hotel offer free use of coffee, tea facilites in the lounge which is nice.||||Staff was very helpfull.||||The hotel was just few steps from trian station and 10 mins walk to metro.||It was Xmas period and near the metro was one of the biggest Xmas market in Paris.||||The only negative the entrance and the stairs to the hotel entrance.||||The hotel was value for money for Paris stnadards although not at the...

I should actually give 4 stars as there is no lift from the street level to the reception, so no access for wheelchairs. The outside of the building, as well as the surrounding area looks dilapidated and old. However, this is my favourite hotel. The rooms are super clean and functional, though slightly on the small side. The bathroom is not big either, but the shower is great. Everything is new and comfortable. The tv has channels in 5 languages - French, German, Spanish and possibly English and Arabic - I can’t quite remember. The staff are very friendly and helpful. There is an underground car park that you have to pay for but we stayed in August, when parking in the street is free. The biggest plus for me is that the whole hotel has been soundproofed, so we didn’t hear a thing. The windows have blackout curtains and one morning we woke up...