Ξενοδοχείο Pelion Resort — Hotel in Volos Municipality

NEVER AGAIN unfortunately…|We booked this hotel via telephone in order to make sure that 4 families with 6 kids get the availability for rooms and the best possible.|The reservation lady gave us different info from what the site was suggesting as 8 categories of rooms. We found that awkward but we asked for any of the specific we wanted from these 8.|After we told her what rooms we see as provided for the hotel on the site, then she sent us an offer according to the ones suggested on the site.|We had asked for a Junior Suite with fireplace and were offered one (without the clarification of a fireplace) at the rate of 130€.|We deposited the guarantee and came here on the 27th of October to find that our room was NOTHING like the suite!|It was a mere triple room, with the least windows in the hotel!|When I asked for a better one with a view, they told me that I had booked a TRIPLE ROOM plus one bed, and that this was the meaning of THEIR JUNIOR SUITE.|I showed them the 8 categories they have under the ROOMS link on their site as of today, and still they told me that even though they write this elaboratively, when one tries to reserve a room they get only 4 rooms available and that the Junior Suite is never offers with a fireplace and that in the fine writing it is referred as a triple room…|I was furious as it was obvious that they have the 8 categories to lure customers!|I told them so and instead of them finding a solution, they denied everything, they blamed me for not calling myself to reserve, and called the owner as well.|The owner arrived only to make things worse, raised the tone to my tense tone after my disappointment and told me to leave as I was telling them that I would if I found anything elsewhere.|I went out to call another hotel, only to hear the owner in 20 meters or so from me to say to his colleagues “HE MAY LEAVE, HE CAN GO F@@@ HIMSELF AND LEAVE”…|I went back and informed them that I was expecting a call, that never came, from another hotel, and told him kindly that him SWEARING for me to others was his character and customer service! He DID NOT APOLOGIZE and said that he would do so only to clients…|The rooms were poorly maintained, with door knobs falling in 2 out of 4 rooms, old towels.|The breakfast caterers were very kind, and breakfast was adequate.|It was good for the kids with a football field and playground.|VERY UNFORTUNATE AS HOTEL MANAGEMENT to...

Without a doubt a five star experience.

I travel to Volos a lot for work (front Athens) and I usually stay at a very popular hotel in town. This time I decided to stay in Portaria and truly escape the noisy city life I experience in Athens every single day. Best decision I could've made.

The resort is beautiful. The moment you arrive you're neck deep in to the small, rural, Greek village experience. The pool was absolutely refreshing after experiencing days of 38-40°c in Athens. The suite was perfectly furnished with everything you would need. My only recommendation for the suite is to install an actual shower head holder. The restaurant serves great food, beverages, and cocktails. My personal favorite, and recommendation, is the Carbonara. Delicious.

The most redeeming quality of the entire place is the staff. I was with my wife and children and it felt like we were staying with family. It didn't matter why I, or even my kids asked for, the answer was never "No" but always "Of course!"

If you're a Greek citizen you're likely very familiar with Portaria and it's majesty. If you're a tourist,...

Visited for the first time during Easter 2019 vacations. We were accomodated at rooms 223 & 224 which are on the first floor. Pretty spacious rooms with big bathroom and excellent view at the mountain and at a part of Volos. Since the entrance of the rooms is from the rear and based on the slope of the mountain you need to climb a lot of stairs in order to reach the doors (if you have kids or a lot of luggages prefer the front ground rooms). In the price it was included breakfast for every night of stay and Dinner at Great Suturday and traditional lunch at Easter Sunday. Overall? Well, a pretty clean and peaceful 4 star resort with an effort from all the staff to make our stay as pleasant as it could be. The only thing that somehow made our stay difficult were the rooms we selected and they had a lot of stairs. For sure...