This is my second stay at the hotel. The first one went ok, just a bit noisy for my taste, but the conditions were top of the line.|Now on my second stay however.... it's a whole other story.|So, here we are, me and my partner, after a drive of 5 hours, sweaty and smelly... We arrive at the hotel, we do our check in and go up into the room. There we unpack and half and hour later we wanna take each a shower... But then surprise... The hot water is not working... I went down to the reception, and asked politely what's going on. The lady, on a most respectful tone told me that this problem will be solved in about 2hours and to please forgive them for this inconvenience... I was understanding, and I know that they do not cut off the hot water on purpose. While we were waiting, we thought, hey, it would be great to watch something on the laptop. We tried connecting to the Wi-Fi... But what do you know, we were outside the Wi-Fi range... We had signal only on the balcony... I signaled this to the nice lady from the reception, she just shrugged her shoulders at me and told me that there is nothing she can do...But we managed to watch something on the balcony, we made it a little picnic. |So here we are at 11 PM, no hot water still... No WiFi in the room... So we made a quick cold shower and figured we will take a long one in the morning...|The next day we wake up, it's around 7 AM ... I go into the shower, with full confidence that the situation was solved... And SURPRISE... The water was colder than last night... Obviously this made me angry and as such I first tried calling the reception... No answer... I went downstairs and the mister, this time, was outside enjoying his coffee and smoking... I said once again that there is no hot water, he went and "fixed it" and told me that the situation will be solved in 10-15 mins... We gave it 30 mins, just to be on the safe side... The water was still cold... I was furious at this point... It has been over 12 hours since we signaled the issue and still no hot water... |Upon my last trip downstairs, because no one bothers to answer the phone from reception... I was greyed by an older man, who told that in max 30 mins the situation will be fix and we will have hot water...|Now it's almost 10 AM, we have to leave because we have booked this room for 1 night only... And still no hot water|So, bottom line. If everything works and nothing breaks down, the hotel is quite nice, with a great view, a bit noisy since it's surrounded by Bars.|God forbid something happens because they take forever to fix the problem, and if you are on tight schedule and just wanted a night in a warm bed and a hot shower... Then be prepared for the worst and I mean the worst intervention and help that you can receive.|This is the last time that we will be coming...
Read moreHotel is placed on the promenade full of restaurants, bars, pubs, discos. During the night over weekend is a busy, noisy, crowded place, so do not expect to sleep with open windows.||Hotel comfort was OK, good to know there is no elevator, so in case you get the room on the top floor you need to carry up everything on staircase. The receptionist was very helpful, he was taking one luggage up.||Staff is nice and helpful, ||We gave 2 improvement feedback to them.||1. There was no shower gel||2. As the hotel does not have restaurant nor bar, they offer breakfast at a nearby restaurant, but unfortunately that service is very poor, unhealthy and strange tasted||Apart from these observations, overall it was a pleasant stay, and if they really take care of customer feedback it might become an even nicer,...
Read moreWe stayed 3 days as a couple in september
clean, except many spiders but that's not the hotels fault, siofok is full of spiders
water was soapy or oily on every day (we brushed our teeth with bottled water) 2nd evening only cold water, next morning much colder almost no service (also not at breakfast) the front desk at night didn't speak English (or German) no room service no wifi
In september Siofok at the lakeside is like a ghost town. Not recommended. No dinner in the late evenings and no breakfast in early mornings. The staff in all the pubs are not really interested in their guests and at 22h...
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