Colive 179 Signature Towers — Hotel in Bengaluru

Giving this a 1/5 because it's not possible to give a lower score. My 5-month-long stay here has been the worst consumer-experience I've ever faced. Spent 6 weeks without proper water supply, the washing machines made our clothes dirtier than before, food ran out often, a week straight had just the same item for dinner and breakfast everyday, power cuts without back-up for hours in the summers, multiple times a month, and wifi is horrible. They expect you to pay every time to raise a service request, for services that are literally expected to be provided by the property, like running water and washing machines. The head staff have been nothing but unhelpful. Not only do they ignore your calls and texts, but the rare times they do answer you, they have the audacity to scold you back for complaining and enquiring. Speaking to employees of Colive, it is an endless loop of "I'm not in-charge of that, here's another number for you to try". The cleaning was not done very well, and the ground floor always smelled bad. The staff that had been working there for the first 4 months that I stayed there, “ran away” apparently, and that’s why my room couldn’t be cleaned. I had longer and more honest conversations with the housekeeping staff, than anyone else that worked for Colive. They were more sympathetic to my concerns as a resident, because they experienced all the same nonsense. My room wasn’t cleaned for 23 days, at a stretch, and I had been cleaning it myself to whatever extent I could manage. I complained to the property manager who always said “ma’am, I’m sending them to clean right now”, and they never showed up. I had to call the main customer service helpline, twice to get this sorted out. Twice, I’ve had new roommates show up to the room, without ANY prior warning. One time, I wasn’t even in town, and I was in the middle of packing to vacate, and I was called and told that, there’s a new check-in, happening in 10 minutes. I was horrified at the fact that this is happening for the second time and I asked why I wasn’t informed, and the property manager said “she came to check the room last week when you weren’t there. I didn’t know she’d move in.” What kinda answer is that? To know that these people have access to my room at any time, and have shown my room to people without my permission is unbelievable. And they have the audacity to put in “separation charges” when I’m vacating the property. And then they have all these ridiculous policies regarding vacating and notice periods. And their websites / apps show apparently "outdated" information regarding the same (which we customers read and agree to) and then the employee send you a breakdown of a dozen other "reductions" at the end of your stay and says "they didn't update the app, that's old, this is real (source: trust me bro)". They claim that the official agreement that you sign to, on the digital version, in the app, is “outdated”, and that this image they send you on WhatsApp is the real deal. I know this review may be dramatic but this is how much I struggled with...

Don't Be Misled by Colive, Future Of Living "Future of Living" Promises

As a professional enticed by Colive's modern co-living pitch, my 4-month stay exposed deceptive practices and operational failings prospective residents must consider. From lacking basic amenities despite promising "fully furnished" claims, to convoluted rental policies extracting excess funds - Colive raised major red flags, including:

1. Colive's rental policies were unreasonable. They required 2 months' rent upfront, then after just 1.5 months demanded another month's rent within 3 days, under threat of eviction. It seemed like a scheme to extract excess funds.

2. There seemed to be payment issues between Colive and the property owner, which resulted in the owner shutting down elevator service during my stay, causing inconvenience.

3. Electricity billing lacked transparency. Charges appeared to be arbitrarily divided among occupants rather than based on usage.

4. Colive's customer support system was an illusion. Online tickets went unanswered, replies were canned non-answers or departmental bounce-arounds. Call support was futile, with representatives claiming wrong departments. Raising concerns through official channels yielded nothing due to lack of accountability. As a paying resident, being unable to properly address issues was deceptive. Colive's support operations seemed severely understaffed or a facade providing no real assistance. This lack of legitimate support channels was highly problematic for a housing provider.

5. Getting my refundable deposit back after vacating was an extremely lengthy, non-transparent process. It took over 3 weeks for the refund to show up as "points" in my account. Then I had to go through multiple steps to redeem those points and request a physical check be mailed. For a modern housing startup, relying on an archaic check system instead of direct digital refunds was baffling. After persistent follow-ups, I finally received the check 2 months post move-out, but to my surprise, it is post-dated another 45 days out. This unnecessarily convoluted process exemplified Colive's lack of customer-friendly policies and poor operational practices.

So in total, it will take around 3.5 months after vacating the accommodation until I could actually deposit the refund check. And even then, I have lingering doubts about whether the check will bounce due to Colive's malpractices and tendency to cheat people. Throughout this period, getting any updates from Colive was like pulling teeth - their call support was ineffective and emails went unanswered after the first reply. For a refund of my own money, I should not have to go through such a lack of transparency and runaround after ending my stay.

So friends please beware of Colive, Future Of Living.

Suresh Rangarajan COLIVE SUPPORT Colive S M management Colive Marketing please stop harassing people.

hashtag#colive hashtag#coliving...

Poorly managed property. There are lots of issues including - 5 washing machines, and not even one would work when needed and none of them from Colive takes responsibility when any of the problem occurs. The only solution they have is-raise a ticket in the app. and even after raising, they would takes ages to resolve it and will charge a hefty amount for a bulb change as well (almost 5x of the actual sensible amount). If the same is asked to the property manager, he says nothing is in my hands, talk to billing team. when you raise the same via TICKET to their billing team, they say the amount is correct and you have to pay, otherwise there will be eviction. Why would you pay when you clearly know it is a SCAM. Yes, these people take money in every way possible and provide worst service. There are lots of problem including water scarcity, washing machine problem, Dinner would get over in 15 mins and they say they don't have a count, shower and flush not working and what not! and they will take 2 weeks to resolve all these even after raising ticket immediately and telling them multiple times in person. Basically you feel helpless here.

In short, worst service and not at all worth the money. suggest not to waste your...