Hotel U.T.Elite — Hotel in Bengaluru

The hotel staff was very unprofessional. After booking the room through Booking.com, In the night after heavy rains, my friends family reached hotel. The hotel refused accomodation stating that they are 2 hour late. How can one do such a thing without any information to the customers. I see that they have no commitments and will give rooms to another if some one else offers higher price... Be careful...

Hotel is good. Nice room. Clean toilets. Just a thing we have booked it from agoda, and it was like we can early check-in, but once u at hotel the person at reception has some problem with online booking due to that they make you wait for hours and convey you indirectly that it's because you made booking through online. Hotel management has to work on it for for smooth...

The staff named Nandish was very rude, not understanding, screams and shouts on customers and importantly highly unprofessional. The Receptionist on calling upon from room do not respond or help. No time to time room cleaning is done. And the worst kind of experience I’ve had. They ask for double prices do not confirm with check in check out timings and disrespects even...