Shangri-La Bengaluru — Hotel in Bengaluru

I recently had the pleasure of staying at the exquisite Hotel Shangri-La in Bangalore, and I must say that my experience was nothing short of extraordinary. From the moment I stepped foot into the opulent lobby, I knew I was in for a remarkable stay.

The first thing that struck me was the warm and welcoming staff who greeted me with genuine smiles and exceptional hospitality. Their attentiveness and eagerness to assist made me feel like a valued guest from the very beginning.

The accommodations at Hotel Shangri-La are a true testament to luxury and comfort. My room was beautifully appointed with modern furnishings, plush bedding, and breathtaking city views. The attention to detail was evident in every aspect, from the high-quality amenities to the elegant decor. It was an absolute delight to return to such a peaceful sanctuary after a long day of exploring the vibrant city.

The dining options at the hotel were simply outstanding. Each restaurant offered a diverse array of cuisines, all prepared to perfection. Whether I was indulging in authentic Indian delicacies or savoring international dishes, the culinary experiences were truly memorable. The hotel's talented chefs have a flair for creating delectable masterpieces that cater to every palate.

The hotel's facilities were equally impressive. The rooftop pool area was a tranquil escape where I could unwind and take in panoramic views of Bangalore's skyline. Additionally, the well-equipped fitness center allowed me to maintain my workout routine while on vacation.

Another aspect that sets Hotel Shangri-La apart is its central location. Situated in the heart of Bangalore, I found myself within easy reach of major attractions, shopping districts, and business centers. It made exploring the city hassle-free and maximized the convenience of my stay.

Throughout my visit, the hotel staff consistently went above and beyond to ensure my needs were met. Whether it was arranging transportation, providing local recommendations, or accommodating special requests, they did it all with genuine enthusiasm and a true passion for hospitality.

In conclusion, my stay at Hotel Shangri-La was nothing short of magical. From the elegant ambiance to the attentive staff, every aspect of the experience exuded excellence. I wholeheartedly recommend this hotel to anyone looking to elevate their stay in Bangalore to a whole new level of luxury. I can't wait to return and create more unforgettable memories at this exceptional...

I stayed at the Shangri-La Bengaluru for two nights during my business trip to Bangalore and I was very impressed by the hotel's facilities, service, and location. The hotel is located in the heart of the city, close to the Bangalore Palace and other attractions. The hotel has a beautiful lobby, a spacious outdoor pool, a well-equipped gym, and a spa that offers relaxing treatments. The hotel also has seven restaurants and bars, each with a different cuisine and ambiance. I especially enjoyed the rooftop bar, Hype, which has a stunning view of the city skyline and serves delicious cocktails.

The room I stayed in was very comfortable, clean, and elegant. It had a large bed, a walk-in wardrobe, a rain shower, and a bathtub. The room also had a flat-screen TV, a coffee/tea maker, a desk, and complimentary Wi-Fi. The room service was prompt and courteous, and the housekeeping staff did a great job of keeping the room tidy. The hotel also provided me with a complimentary breakfast, which had a variety of dishes to choose from, such as continental, Indian, Asian, and English.

The staff at the hotel were very friendly, helpful, and professional. They greeted me warmly, checked me in quickly, and answered all my queries. They also arranged for an airport shuttle for me, which was very convenient. The staff at the restaurants and bars were also very attentive and polite, and made sure that I had a pleasant dining experience.

Overall, I had a wonderful stay at the Shangri-La Bengaluru and I would highly recommend it to anyone who is looking for a luxurious and comfortable hotel in Bangalore. The hotel has everything you need for a memorable stay, from the excellent facilities, to the superb service, to the prime location. It is truly a world-class hotel that deserves its...

We recently stayed at Shangri-La Bangalore for 3 nights and had two rooms. Despite the hotel's incredibly amenities, our experience was soured by a regrettable service issue from the front desk staff and manager Pankaj. During check-in, one room was informed breakfast was included. The following morning, both rooms called down to the reception separately to confirm if breakfast was included or not, and were told that it was indeed included. We went to have a small breakfast before going to see family nearby and after eating, were informed that breakfast was not included and we had to pay. We continued to discuss the situation with manager Pankaj Kumar many times, who claimed there was nothing he could do about it and that his staff did not tell us breakfast was included after another employee had already said the person on the phone was not trained properly. The cost of breakfast was minimal compared to how much our total stay was and in the end we paid as the staff refused to admit their error. Pankaj was unapologetic and offered no resolution. For us, it was not about the cost of breakfast but the principal for taking responsibility for the mistake the staff made and for how we were continuously dismissed and told we were wrong. This amount of lack of professional customer service from the entire front desk staff should not be tolerated at such a luxury hotel. We will not consider the Shangri-La for future stays when visiting family and make sure our friends and family...